Avast WEBforum
Other => General Topics => Topic started by: oldman on May 01, 2008, 11:00:24 PM
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I'm trying to get my xp going. When I first hooked up the HD with xp on, avast updated to 4.8, current version.
Everything seems to be fine, except after about 5-10 minutes on pogo, the computer just restarts. No BSOD, nothing in the event logs. I turned off auto restart, still no error. I seem to be able to stay on up and running otherwise.
I used this os with avast about a year ago. No such problem. The only thing that has changed at all on the entire hard drive is the version of avast.
Any ideas?
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Well restarts with out a BSOD (black screen) when you have the auto restart turned off I think are normally hardware related, exactly what is the 64000 dollar question. Have you got the option to write an event to the system log on the system failure section (I think that is a default option though) ?
If this is pogo.com games I don't know how cpu intensive they might be to cause a heat issue. Or enough to stress your RAM, though that does usually end up with a BSOD as a failure to read from RAM, etc. Or if it might be PSU on its way out.
I don't know if you have any tools to monitor temperatures I use Everest, there are others. You could also try one of the RAM testers as that could have the dual purpose of also being cpu intensive and see if the heat rises, etc.
I don't know any way to test a psu or the motherboard for that matter other than to swap with a known good one.
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Hi DavidR
Here's the thing though. I'm using the exact same machine, just different HD. 98se no problems.
I used it for about a week, while I was tracking down some 98 drives for sound/video card. Pogo was fine then.
Hd seems ok, fast acces, no errors. Maybe, I'll remove one ram and see if it helps.
See why I'm on 98se. less problems. ;)
Do you know a way I can have both HDs hooked up and boot to either one. It may make searching for the problem if I don't have to keep changing the drives.
I should have mentioned, even with auto restart off, it still restarts.
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Hi oldman,
Go to Start menu- Run type, eventvwr.exe, check your Application and System log files for errors.
It might tell you what is causing this problem.
In Start Menu Type msconfig <enter>
Click On advanced
Uncheck The option enable Fast Shutdown
Or install this patch: http://www.microsoft.com/windows98/downloads/contents/WURecommended/S%5FWUFeatured/Win98SE/
It could be the bios, it could be UPS overload, if it is hardware related check how everything is connected (do not touch with bare fingers, OK), could be a tracer about to crack..
polonus
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I turned off auto restart, still no error.
I should have mentioned, even with auto restart off, it still restarts.
Are the fans working?
98se no problems.
Does Windows 98 have 'Events' recorded? I just don't remember...
How can we trace back the error and troubleshoot?
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Hi guys. This is my xp that I'm having problems with. ;)
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Hi guys. This is my xp that I'm having problems with. ;)
So, you've disable automatic restart, it restarts anyway and you've set to log this event and it doesn't?
The classical questions: any other antivirus before avast, which firewall...?
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Hi "oldman",
This must be hardware-related, because I cannot imagine you encountered Blaster there.
In that unlikely case for:
Windows XP
Select Start|Run and type
dcomcnfg.exe.
Select Console Root|Component services.
Open the Computers subfolder.
Right-click on My Computer|Properties.
Click the Default Properties tab.
Deselect 'Enable distributed COM', click Apply then click OK.
Restart the computer.
Set the options back to normal after applying relevant patches and IDEs.
pol
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Also doesn't Blaster give you a countdown to reboot anyway.
Black screen reboots are normally hardware (especially if the auto reboot is disabled) as I have said. Even though nothing has changed other than the HDD but things get old and can fail.
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Even though nothing has changed other than the HDD but things get old and can fail.
Something all of us old timers need to remember. (Just trying to add a little humor to a not so funny situation.)
David is however quite right. :'(
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One small thing, Make sure the power supply connector to the motherboard is seated firmly.
I worked on a computer a few months ago that had the same problem and it turned out that the connector was loose.
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thanks for the replies guys.
Sasser was the first thing I looked for, no countdown screen. I'm on the same computer right now, with win98se. Wife was popoing with no problems.
The Hd is fairly new, in terms of use. It sat on my desk for a year. All that's on it is xp, True image and QT.
I checked the events log, nothing there related to this, just some info on different things statring.
I'm going to hook it up again, with some ram removed. Maybe xp is more fussy on ram type.
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Even though nothing has changed other than the HDD but things get old and can fail.
Something all of us old timers need to remember. (Just trying to add a little humor to a not so funny situation.)
David is however quite right. :'(
No problem bob3160. I try to keep things light when helping. Makes things go better. Actually it is kinda humorus. This all started with an internet problem, The ISP blamed my win 98se, so I put in the xp. Modem still craps out. So I guess I proved my point, not a problem on my end. But now xp has an issue. I think I'll go get an umbrella. ::) or a drink....
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Any hardware device is shown as not fully installed (with a ? into Devices manager)?
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The ISP blamed my win 98se, so I put in the xp
Are you sure that this computer is actually capable of running XP ?
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Hi Tech and Bob
No device error in device manager and the xp and the Hd are the original from this computer. So yes, the computer is capable of running xp.
I've just been using the 98 Hd because I didn't think you guys have tested XP enough to get all the bugs out. ::)
I'm sure I'll find it.
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Why don't you try enabling boot logging:
http://www.watchingthenet.com/how-to-enable-boot-logging-for-fixing-startup-problems-in-windows.html
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Hello oldman, so what does the BIOS say ? Check those temps and voltages ... This sounds to me like a PSU problem.
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I think I may have it narrowed down. IE uses high 90% of cpu when on pogo. Updating the java to 1.5.14 at least stopped the reboot. It's sp1, so I get a warning if I try to update to 1.6.6.
Strange though both 98 and xp have IE sp1 and no problem with reboots on 98.
I wonder if a different browser would use less?
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Well that worked for a while. Had all 3 avast providers off and manged to keep from rebooting for quiet some time. As soon as I added them back in, reboot.
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Had all 3 avast providers off
Are you installing Windows from Windows CD or from a Recovery Disk?
Isn't there any other OEM antivirus?
What the hell will avast providers be off? ???
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Hi oldman,
What happens if you use The World browser from a USB stick: http://www.ioage.com/en/download.htm
Set it to close complete cache on closedown through options advanced.
Or try the minimalistic browzar shell: http://www.browzar.com/download/download_1.htm
pol
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Had all 3 avast providers off
What the hell will avast providers be off? ???
Avast is the only thing that has changed on this HD, so I turned webshield, standard shield and script blocking off. It helped. I not too concerned about getting infected.
Tech, there has never been anything on this HD except windows and a couple of programs.
You would thing if pogo was that intense on cpu usage it would effect win98 also.
I think I'll try a different browser or try to get this to boot from either HD. Win98 for pogo and xp for squashing bugs.
Hey pol, I'll check it out.
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Do you have a program to check CPU temp.? If not there's a good little program here:
http://www.alcpu.com/CoreTemp/
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Hi "oldman".
Also consider these info: http://www.bleepingcomputer.com/forums/topic87058.html
pol
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Do you have a program to check CPU temp.? If not there's a good little program here:
http://www.alcpu.com/CoreTemp/
A good program that i use myself however this is for newer cpu's and it won't work for oldman i'm afraid. Read his signature ...
http://www.alcpu.com/CoreTemp/supportlist.html (http://www.alcpu.com/CoreTemp/supportlist.html)
I think SpeedFan should work(not sure though) ...
http://www.almico.com/sfdownload.php (http://www.almico.com/sfdownload.php)
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Well I just ran it on pogo with my win98se for over an hour. System monitor said 100% cpu usage. No shut down.
So it has to be something in xp that doesn't like pogo.
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Well I just ran it on pogo with my win98se for over an hour. System monitor said 100% cpu usage. No shut down.
So it has to be something in xp that doesn't like pogo.
It most likely has to do with your system. Since XP requires more system resources Ram etc than Win98,
it's probably not able to handle Pogo unless you upgrade your hardware.
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Quiet possible, but I did use it about a year ago with no problems. Pogo however has changed to a more graphics. Now do you really need a butterfly flying by during a card game? ???
Oh well not really the end of the world. It's would have been nice to have the xp for bug squashing. I'm getting tired of running xp in my head when helping folks.
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You could always try the following:
http://www.informationweek.com/shared/printableArticle.jhtml?articleID=177102101 (http://www.informationweek.com/shared/printableArticle.jhtml?articleID=177102101)
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No good bob, can't boot from usb.
Tonight I tried something. Went on pogo for 4 hours. CPU stayed at 100% the entire time. So I started opening browsers and just for the fun of it, checked my mail. The lowest the resouces good was 32%, cpu was still at 100. That was while I was typing this. Pogo was still going on in the background.
If nothing else, I think I ruled out cpu, ram, psu and fans.
Thanks for the reply. If you think of anything else I can try, let me know. I just hate mysteries.
Oh yeah, avast even checked for an up date.
edit: this was with win98se
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I would resign myself to 98SE on that computer since it seems to rum well
and gives you nothing but problems when attempting to upgrade to XP.
How much memory do you have and what kind of graphics card are you using?
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Hi bob
384mb and it's an ATI magnum. When I got it, it had xp 128mb and the video card. That's what's strange, it used to work with less ram.
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The specs are ok provided there isn't to much running at any one time.
Have you tried Everest or one of the other programs to give you a report of your system?
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Well, I think I may have solved it. The wife forced me into it. She said I couldn't play with, not even take it out of the box, the new computer (got it in May) untill I put the other 2 back together.
To recap, so you don't have to go back to the begining. Xp runs fine on this computer, except it took a dislike to pogo. It would just shut down and restart. 98se, no problem.
So, since I'm not working right now, I figured it would be a good time to see what I could do.
Problem computer finally threw a BSOD error
0x0000009c (0x00000001) (0x8054d5s0) (0xb2000000) (0x00000115)
and I had to do it again to see if it would give the same error
0x0000009c (0x00000001) (0xf2000100) (0x00000800) (0x00000800)
not quite the same but same type. These point at ram or hardware, so you'd think it would happen regardless of OS.
Google wasn't much help, lot's of similar problems, game playing related, but no solution.
Memtest would stall at the same point with a Unexpected Intercept_Halting error. Same code each time. Both pieces of ram or just single piece.
Ran memtest on the ram in the Compaq (yes, it's going again, just needs it's hard drive). It was ok. So I put the ram from the problem computer into the compax, it was ok. At the same time I put the 133mhz 256 (compaq's other one is 100) from the compaq into the one with the problem, it stopped at the same point in memtest. ???
Again, no solution on the net for the code.
A check with Intel's processor Id tool tells me this CPU is overclocked by 33%. 8) So the logical thing would be to back it off a bit. ::) But knowing the computer ran xp on pogo with no problems before, instead I looked for something else.
My theory was xp made the cpu work harder than 98se. I was close. To carry on, it seems xp can listen to and act upon "commands" from the cpu, were as 98se can't. That explains the shutdowns with one OS and not the other. :D
Solution, cleaned the cpu heatsink. Ran memtest, this time it made it to the end. Immediatley pogoed for half an hour while things were still "hot". It seemed fine.
To tie it all together, it seems the cpu was complaining about a heat problem that both xp and memtest would respond to but not 98se.
I tried Fanspeed, but it would only report the HD temp, but for others, with a newer system this program should help.
So if anyone has a similar problem, especially game playing this may help.
The wife can drive it around for awhile and we'll see.
edit ti add: btw, I left it overclocked.
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I like SpeedFan:
http://www.almico.com/speedfan.php
SpeedFan is a program that monitors voltages, fan speeds and temperatures in computers with hardware monitor chips. SpeedFan can even access S.M.A.R.T. info and show hard disk temperatures
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Yes it does all YoKenny says. I should have phrased it a bit better. In my case it would only report the HD temp.
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In my 2 year old Dell system it reports only my 2 internal HD temperatures. No different from other products. Why should I be impressed or grateful?
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Hmm.. you'd think a system that new would have the onboard sensors. Anyway this is where I got the lead on the program. There a screenshots.
http://forums.whatthetech.com/Computer_shuts_down_t95690.html
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Okay. A 2 hour and a 3.5 hour stint on pogo, cpu was at 100% most of the time. No problems. I'd like to thank everyone who commented on this. The answer was way back on page 1. I just didn'e see it.
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Okay. A 2 hour and a 3.5 hour stint on pogo, cpu was at 100% most of the time. No problems. I'd like to thank everyone who commented on this. The answer was way back on page 1. I just didn'e see it.
What Reply # was that?
Over time the Silicone thermal compound dries out and it helps to replace it:
http://en.wikipedia.org/wiki/Thermal_grease
It can be purchased at a PC repair shop for about $1.00 for a small tube.
I always replace it on older systems when I am cleaning them.
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What Reply # was that?
DavidR's first reply, Reply #2
You could also try one of the RAM testers as that could have the dual purpose of also being cpu intensive and see if the heat rises, etc.
and http://forum.avast.com/index.php?topic=35176.msg296085#msg296085
It was a matter of putting it all together, without actually being able to record the temp.
BTW darth_mikey did suggest Fanspeed, I didn't see that before.