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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: vinav on May 12, 2008, 04:30:52 AM

Title: Problems with avast 4.8
Post by: vinav on May 12, 2008, 04:30:52 AM: Hello....Here is what im using, XP Pro, avast 4.8 1169, Firefox. Since upgrading to 4.8 my System Restore Points do not work. When i try to restore i get a message saying after rebooting, the restoration is unsuccessful—choose an earlier restore point and try again. I have used System Restore in the past with 4.7 without any problems. The other problem i noticed is when i close Firefox it takes a few seconds for my desktop icons to appear. I never had that problem before, the icons instantly were there with 4.7. I removed 4.8 and the problems were gone. I then reinstalled 4.8 and the problems were back ???
Title: Re: Problems with avast 4.8
Post by: Vladimyr on May 12, 2008, 06:38:17 AM: Vinav

This is a known issue which I think has already been fixed in the latest pre-release version. However, the easiest way to overcome it is to either disable avast! self-protection or run System Restore in Safe Mode.

To disable self-protection, right-click on "a" tray icon > Program Settings > Troubleshooting > check "Disable avast! self-defense module".
Title: Re: Problems with avast 4.8
Post by: vinav on May 12, 2008, 11:53:54 AM: Thanks for the info. I'm assuming that this only fixes the system restore issue because the desktop icon problem is still there.
Title: Re: Problems with avast 4.8
Post by: Lisandro on May 12, 2008, 02:37:25 PM: If the icons reappear, I don't think this is really a problem, rather resources being used while Firefox is being closed.

Can you try if the latest beta version solves this?
Download the updater (http://files.avast.com/files/beta/aswbeta.exe) and run it or go here (http://forum.avast.com/index.php?topic=34612.msg290254#msg290254) for more information.
Title: Re: Problems with avast 4.8
Post by: vinav on May 13, 2008, 02:41:33 AM: That update fixed it.

Thanks ;D
Title: Re: Problems with avast 4.8
Post by: Lisandro on May 13, 2008, 03:49:41 AM: Quote from: vinav on May 13, 2008, 02:41:33 AM
That update fixed it.
There is a new version from today (4.8.1195).
Title: Re: Problems with avast 4.8
Post by: vinav on May 13, 2008, 04:11:58 AM: Im using 4.8.1195
Title: Re: Problems with avast 4.8
Post by: Lisandro on May 13, 2008, 02:00:22 PM: Quote from: vinav on May 13, 2008, 04:11:58 AM
Im using 4.8.1195
And so? Can't you use System Restore?
Title: Re: Problems with avast 4.8
Post by: vinav on May 19, 2008, 05:10:04 AM: System Restore now works also ;D

Thanks
Title: Re: Problems with avast 4.8
Post by: maree on May 31, 2008, 06:41:17 PM: I am having all kinds of problems with Avast so I uninstalled it and the problems persist, no system restore, blue desktop with notice spyware on your computer of which there is not. And Bugs crawling around when I boot. Since I uninstalled Avast and Advanced xp fixer or what ever the heck I installed I need to know the steps to correct this mess.

It was very dissappointing to get this alarm going off, bugs crawling around and then a pop up pay 100 dollars for the fix. And then when I said this is going off the computer, uninstalled in control panel and now unfortunately I have a computer that is all messed up.

I see there are fixes when Avast is still installed but I uninstalled it and will need help with what to do.
Rusty on getting into the bios and booting from disc, but I will tell you what I am ready to wipe the drive clean and reinstall windows. Oh yea os is Win xp of course so sys restore is frozen and I can not go back.