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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: Hugh Butcher on March 27, 2004, 12:24:52 AM

Title: RPC Problem
Post by: Hugh Butcher on March 27, 2004, 12:24:52 AM

Hello,
On Access Protection Control will not start. Error message is
 The AAVM subsystem detected an RPC error
I am running a (brand new ) Home XP system
I followed the FAQ advice re this problem. The FAQ said I should see Avast in Services and RPC. RPC is there, starting is automatic, and it seems fine. Avast is not listed in Services. I have applied all Windows XP udpates

Thanks for any help

Title: Re:RPC Problem
Post by: Lisandro on March 27, 2004, 02:45:22 AM

Quote from: Hugh Butcher on March 27, 2004, 12:24:52 AM

Avast is not listed in Services.

So, avast is not installed or, at least, not properly installed.
You can uninstall, boot, install again, boot... to see if a second installation works.

But, do you have another antivirus installed in this computer? Have you already installed one (which?) in it? Maybe you have a conflict...

Can you start manually the avast! service (C:\ ... \Avast4\ashServ.exe)?

Title: Re:RPC Problem
Post by: Hugh Butcher on March 27, 2004, 06:46:45 AM

thanks - reinstalling it seems to have fixed it