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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: pthubbard on May 19, 2008, 12:58:01 PM

Title: Avast! 4.8 License Registration needs reentering daily!
Post by: pthubbard on May 19, 2008, 12:58:01 PM
I recently reformated and installed winxp sp3 and reinstalled avast! 4.8.  Now each day when I start up the computer, I get a message saying that my license is about to expire.  I re-enter the key, which it accepts, and then does the same thing the next day.  What's up?
Title: Re: Avast! 4.8 License Registration needs reentering daily!
Post by: Lisandro on May 19, 2008, 01:14:44 PM
Please, post the last 200-250 lines of avast log: C:\Program Files\Alwil Software\Avast4\DATA\log\Setup.log
Also, are you logged as the Administrator?
Is there more than one account with admin rights?
Title: Re: Avast! 4.8 License Registration needs reentering daily!
Post by: pthubbard on May 19, 2008, 01:38:27 PM
I think I have it... Am I right in thinking that you need to re-register for a new 'update' license - not simply enter a key for the current one?  I re-registered as a new user and the 'update' license expiry is now August 2009 - not June 01, 2008 as before.  Have I fixed my problem?  Could the reminder pop-up be a bit more specific about the reason for the reminder and what needs to be done?  Thanks for the quick response!
Title: Re: Avast! 4.8 License Registration needs reentering daily!
Post by: igor on May 19, 2008, 02:05:23 PM
Yes, you have to re-register to get a new license key.
Title: Re: Avast! 4.8 License Registration needs reentering daily!
Post by: Lisandro on May 19, 2008, 04:03:54 PM
Yes, you have to re-register to get a new license key.
Go to the SSL page version and register from there: https://secure.avast.com/scripts/register.php?lang=ENG

See the tutorial:  http://www.avast.com/files/tutorials/insert_key.htm
Please take a look here: http://www.avast.com/eng/faq-invalid-license-number.html