Avast WEBforum

Other => General Topics => Topic started by: Zekobe on May 20, 2008, 02:28:08 PM

Title: This stupid system of stopping scanning after the first virus finding
Post by: Zekobe on May 20, 2008, 02:28:08 PM
I have an image data of :\C created on my machine and  in it there  is
information about some virusis which are not real.

Now every time I run Avast the scanning stops and gives info
about this false positive.  The same thing happens also when running
a-squared: Avast alarnm jumps up and stops a-squared.

Because of recovery image it cannot be changed by removing or deleting
of some false positives there. And that means that every time I run
avast or a-squared the scanning stops to that point.

If there is not really any way to get around this stopping in avast free version
I am going to dump it right a way and not recommending it anybody.

Can things be that stupid? I am really angry and upset.
  :'(
Title: Re: This stupid system of stopping scanning after the first virus finding
Post by: Lisandro on May 20, 2008, 02:29:36 PM
You need to use the Exclusion lists:

For the Standard Shield provider (on-access scanning):
Left click the 'a' blue icon, click on the provider icon at left and then Customize.
Go to Advanced tab and click on Add button...

For the other providers (on-demand scanning such as the screen-saver or the Simple User Interface):
Right click the 'a' blue icon, click Program Settings.
Go to Exclusions tab and click on Add button...

You can use wildcards like * and ?.
But be careful, you should 'exclude' that many files that let your system in danger.
Title: Re: This stupid system of stopping scanning after the first virus finding
Post by: RejZoR on May 20, 2008, 03:27:29 PM
You can always feel free to buy Professional Edition which doesn't have this limitation...
Title: Re: This stupid system of stopping scanning after the first virus finding
Post by: Lisandro on May 20, 2008, 03:33:05 PM
You can always feel free to buy Professional Edition which doesn't have this limitation...
???
I'm not understanding you? Is this a Home version limitation? ???
Title: Re: This stupid system of stopping scanning after the first virus finding
Post by: DavidR on May 20, 2008, 04:15:04 PM
RejZoR's comment relates to the topic Title (This stupid system of stopping scanning after the first virus finding), requiring interactive user input on virus detection with the Home version.
Title: Re: This stupid system of stopping scanning after the first virus finding
Post by: Zekobe on May 20, 2008, 07:26:41 PM
You need to use the Exclusion lists:

For the Standard Shield provider (on-access scanning):
Left click the 'a' blue icon, click on the provider icon at left and then Customize.
Go to Advanced tab and click on Add button...

For the other providers (on-demand scanning such as the screen-saver or the Simple User Interface):
Right click the 'a' blue icon, click Program Settings.
Go to Exclusions tab and click on Add button...

You can use wildcards like * and ?.
But be careful, you should 'exclude' that many files that let your system in danger.



OK that sounds good!

However I still cannot delete the stopping of scanning with those instructions.
The problematic data is in image file:

C:\image.nrg\

I would like to set into "ignore" or "skip" to the whole "image.nrg" file.

The question is: how can I  set the ignore  or skip  to the file in question?

Can you please show  me the excact way with all those asterixes etc?
And also where exactly to put that in free (avast v. 4.8.1201) settings!

Thanks

Title: Re: This stupid system of stopping scanning after the first virus finding
Post by: Lisandro on May 20, 2008, 08:07:46 PM
The question is: how can I  set the ignore  or skip  to the file in question?
?:\image.nrg

Edited due to Igor's correction.
Title: Re: This stupid system of stopping scanning after the first virus finding
Post by: igor on May 20, 2008, 08:21:45 PM
image.nrg alone wouldn't work (you'd have to use something like *\image.nrg)
Title: Re: This stupid system of stopping scanning after the first virus finding
Post by: Zekobe on May 24, 2008, 11:37:22 AM
The reason to my problem seems to be the following F-secure
pages describing "Badtrans" worm:

http://www.f-secure.com/v-descs/badtrans.shtml
http://www.f-secure.com/v-descs/badtrs_b.shtml

I have copied the text of the pages in rtf-document.
Exclusions do not seem to help either.

Is the avast home version really unable to keep the setting

"do not show this dialog again"

and continue scanning without stopping in all
future scannings too?
Title: Re: This stupid system of stopping scanning after the first virus finding
Post by: igor on May 26, 2008, 11:45:49 AM
The exclusions work; if they don't work for you, you must have entered a wrong mask.
What exactly did you put into the list of exclusions? What exactly is shown in the "Virus found" dialog? (you can copy&paste it from there)
Title: Re: This stupid system of stopping scanning after the first virus finding
Post by: Lisandro on May 26, 2008, 08:42:00 PM
and continue scanning without stopping in all future scannings too?
The 'all future scannings' require the Exclusion lists.
The actual scanning, if the detection is excluded, will be kept only for the actual session. Next scanning, in the Home version, the alert will be back.