Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: pixturesk on June 02, 2008, 01:42:10 PM

Title: Avast Free Updates Very Slow
Post by: pixturesk on June 02, 2008, 01:42:10 PM

Since last evening Avast Free updates are very slow (10min. or more), never happens previously. Is there a server problem? Thanks.

Title: Re: Avast Free Updates Very Slow
Post by: Chunker on June 02, 2008, 01:49:42 PM

Same here, it never seems to update at all!  Was always very fast, must be a server problem?

Title: Re: Avast Free Updates Very Slow
Post by: Mihai Iepure on June 02, 2008, 02:08:44 PM

I haven't noticed any slow downs in the update process. Usually it takes somewhere around 40-70 seconds, depending on the update size.

edit: Romania.

Title: Re: Avast Free Updates Very Slow
Post by: nightshade on June 02, 2008, 02:14:03 PM

Can we determine whereabout these problems are occuring i.e country.

Title: Re: Avast Free Updates Very Slow
Post by: onlysomeone on June 02, 2008, 02:27:10 PM

i also noticed that the update is a little bit slower than usually!

an update (program) takes about 50 seconds (when no updates are available) - usually its faster...
if i update the virus database it only takes about 8 seconds like usually...

Austria

yours
onlysomeone

Title: Re: Avast Free Updates Very Slow
Post by: gunnarj on June 02, 2008, 02:45:43 PM

I can confirm that not only have the updates been much slower than usual the last couple of days, but sometimes it will time-out and say something like 'unable to connect'. I am located northeast usa.

thanks,

gj

Title: Re: Avast Free Updates Very Slow
Post by: Lisandro on June 02, 2008, 04:58:03 PM

Not as fast as before... 1:03 minutes  :(

Title: Re: Avast Free Updates Very Slow
Post by: alanrf on June 02, 2008, 09:23:08 PM

The data center outage affecting a significant proportion of the avast servers (and a lot of others too) is discussed here:

http://tech.slashdot.org/article.pl?no_d2=1&sid=08/06/01/1715247

The hosting service is working round the clock to get all the servers back online.   

Title: Re: Avast Free Updates Very Slow
Post by: pixturesk on June 03, 2008, 03:21:51 AM

Just got an update, working fine again in Ontario, Canada, 9:30pm.

Title: Re: Avast Free Updates Very Slow
Post by: rdmaloyjr on June 03, 2008, 03:30:36 AM

Spyware Terminator had a similar incident.

http://forum.spywareterminator.com/Default.aspx?g=posts&t=4813