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Business Products => Avast Business => Avast Business for Linux => Topic started by: jrlund1006 on June 13, 2008, 03:35:48 PM

Title: Archive is corrupted
Post by: jrlund1006 on June 13, 2008, 03:35:48 PM

Hi, I have 16 linux server licenses on a fedora postfix mail server. I have everything working properly but I am receiving this warning message in my avastd.log file. Do you know what this could be from? Thanks



Jun 13 08:19:10 avastd[21475]: info: new avast! socket connection at /var/run/avastmail/mailscanner.sock
Jun 13 08:19:10 avastd[21475]: warning: mail[21479]: /var/lib/avastmail/tmp/msg1488727712/PartNo_0#340131558    [E]     Archive is corrupted
Jun 13 08:19:10 avastd[21475]: info: closing avast! connection

Title: Re: Archive is corrupted
Post by: Lisandro on June 13, 2008, 03:41:24 PM

I'm not sure as I do not use the server version, but the message Archive is corrupted seems to be related to a packaging problem with that particular email message. Generally, avast was not able to handle it, not that is infected itself.
Hope someone with more knowledge could help you.

Title: Re: Archive is corrupted
Post by: jrlund1006 on June 13, 2008, 03:44:05 PM

thanks, well it seems to be every message it scans gets that warning. Its has not been doing it for the past 2 months. It just started like 3 days ago and will not quit.

Title: Re: Archive is corrupted
Post by: Lisandro on June 13, 2008, 03:49:24 PM

Quote from: jrlund1006 on June 13, 2008, 03:44:05 PM

It just started like 3 days ago and will not quit.

Maybe some new virus database changing... How knows...
Are you sure that your emails are being scanned or not?

Title: Re: Archive is corrupted
Post by: jrlund1006 on June 13, 2008, 04:06:30 PM

avast! mail scanner does not work either. Same message. Archive corrupted.

Title: Re: Archive is corrupted
Post by: jrlund1006 on June 13, 2008, 06:33:09 PM

re-installed avast server, engine, and lib. all is well.

Title: Re: Archive is corrupted
Post by: zilog on June 18, 2008, 12:18:20 PM

Quote from: jrlund1006 on June 13, 2008, 06:33:09 PM

re-installed avast server, engine, and lib. all is well.

also, there are brand new packages with latest engine should be worth of try:


http://public.avast.com/~cimbal/avast4server-3.1.0-i586.deb
http://public.avast.com/~cimbal/avast4server-3.1.0-i586.tar.gz
http://public.avast.com/~cimbal/libavastengine-4.7.4b-i586.deb
http://public.avast.com/~cimbal/libavastengine-4.7.4b-i586.tar.gz

regards,
pc

Title: Re: Archive is corrupted
Post by: jrlund1006 on June 18, 2008, 06:43:46 PM

No worries. I found the problem. The reason for the archive corrupted error message was that /var/tmp/avast4 directory did not have the right permissions. I change the permisson and the message never came back!

if this happens to you try this:

chmod 777 /var/tmp/avast4


Hope this helps out the next guy who has this issue. Thanks guys!