Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: ki4cgs on April 01, 2004, 10:15:06 PM

Title: Uninstall Help
Post by: ki4cgs on April 01, 2004, 10:15:06 PM

When I went to download Avast Antivirus I mistakenly clicked on the Pro Version and installed it first. When I noticed the problem I tried to uninstall the Pro version so I could download the Home version and use it. When I try to uninstall it from the Add/Remove Programs window it gives me an error that says: Error loading C:\PROGRA~1\ALWILS~1\Avast4\Setup\setiface.dll”. The specified module could not be found. How do I uninstall the Pro Version and install the Home Version?  ???


PS. I have tried to install the home version over the pro version without uninstalling anything. That does not work either. A bar comes up, goes to 100% then goes off.

Title: Re:Uninstall Help
Post by: igor on April 01, 2004, 11:01:40 PM

Normally, turning Pro version to Home can simply be done by entering a Home-version serial number - the Pro modules will automatically be uninstalled.
In this case, however, it sounds like installation is corrupted somehow... can you select "Repair" from the Control Panel?

Title: Re:Uninstall Help
Post by: shgoh on April 02, 2004, 03:06:01 PM

last resort is to try avast uninstall utility...

http://www.avast.com/i_idt_1336.html