Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: fazio93 on July 04, 2008, 04:18:07 PM

Title: vista event viewer
Post by: fazio93 on July 04, 2008, 04:18:07 PM

i get this in my Event Viewer about every other day. why is the web scanner doing this. i have to reboot and then it all works again.

"The avast! Web Scanner service failed to start due to the following error:
The service did not respond to the start or control request in a timely fashion."

Title: Re: vista event viewer
Post by: Lisandro on July 04, 2008, 08:31:50 PM

Hmmm... sometimes I've got the same error, booting solved it... but I could never find a good answer for why WebShield wasn't running properly in my computer...

Title: Re: vista event viewer
Post by: fazio93 on July 17, 2008, 09:19:51 PM

yes. this keeps happening about every 3 days or so. very annoying to have to reboot. i hope there will be a future fix.

Title: Re: vista event viewer
Post by: miscreant on July 17, 2008, 10:09:25 PM

That error usually suggests that something is starting up before avast and possibly blocking it ,from loading before it starts itself either as a service or to the system tray.What other apps do you have loading? or running with avast?.
m

Title: Re: vista event viewer
Post by: Lisandro on July 17, 2008, 11:47:24 PM

Did you check for the delay of loading in avast services into the Troubleshooting tab of avast settings?

Title: Re: vista event viewer
Post by: fazio93 on July 18, 2008, 04:15:59 PM

if it was another app starting up and blocking avast why would it only occur every few days?

i'll try the troubleshooting options.