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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: tjcapache on July 07, 2008, 08:22:21 PM

Title: Wow
Post by: tjcapache on July 07, 2008, 08:22:21 PM

Ever since I did a boot scan and to Avast to delete what it found, I can no longer open a command prompt or add remove programs or anything in the Control panel for that matter.  When I directly to the cmd.exe it asks what program i want to open it with.  How screwed am I?

Title: Re: Wow
Post by: wyrmrider on July 07, 2008, 10:45:32 PM

Just the usual till someone shows up\

What OS?
What did avast find and where did it find it?
paths please
did you quarantine- move to chest or delete
did you google your hits?
do you have a restore point?
are you backed up?
stay cool
this forum has one of the best times to respond of any
see the current thread "delete or not"

 

Title: Re: Wow
Post by: tjcapache on July 08, 2008, 12:10:20 AM

What OS?
XPHome

What did avast find and where did it find it?
I set it to auto delete what if found so I don't have paths.

did you quarantine- move to chest or delete
Delete

did you google your hits?
Nope.

do you have a restore point?
Restores were corrupt.

are you backed up?
I can be.

Title: Re: Wow
Post by: Lisandro on July 08, 2008, 12:27:17 AM

You should never direct delete anything but rather send to Chest to further analysis (and eventually restoring, know the file name and paths, etc.).
You seem, better, the virus seems to have messed your file associations.
Hope someone that has more knowledge on cleaning/restoring give you a help.

Title: Re: Wow
Post by: DavidR on July 08, 2008, 02:11:36 AM

Check out this very useful site, http://www.dougknox.com/xp/file_assoc.htm (http://www.dougknox.com/xp/file_assoc.htm).

Title: Re: Wow
Post by: tjcapache on July 08, 2008, 07:47:35 PM

My first time with avast.  Thought it would be safe to let it do its thing.  I'm using ERD to put the reg key back.  Hopefully that will work.  If that doesn't do it I'll try ERD's system file util as well.

Title: Re: Wow
Post by: tjcapache on July 08, 2008, 08:27:04 PM

Putting the reg key back with ERD worked.  Thanks for the heads up David.  Now...on to the infection.

Title: Re: Wow
Post by: wyrmrider on July 08, 2008, 08:28:41 PM

Great news
keep us posted

Title: Re: Wow
Post by: DavidR on July 08, 2008, 09:21:19 PM

Quote from: tjcapache on July 08, 2008, 08:27:04 PM

Putting the reg key back with ERD worked.  Thanks for the heads up David.  Now...on to the infection.

You're welcome, good luck with part 2.