Avast WEBforum
Other => General Topics => Topic started by: rehandra on August 05, 2008, 04:06:49 AM
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I am a newcomer to computers (a recycled teenager over 60 ::))...just purchsed Registry Mechanic and having problems installing Registry Mechanic due apparently (according to RegistryMechanic support) to Avast being over zealous.
Apparently I have to add Registry Mechanic into the AQvast seccurity software ignore list.
I have no idea how to do this.
Would some kind sole take pity on this ole girl and tell me exactly how to do it?
It would bemuch appreciated.
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Welcome to the forum.
Can you tell us exactly what error or message your getting that would warrant this action?
I have Ashampoo's Registry Mechanic on my system but don't have any need to allow it
any exceptions. ???
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Immediately I downloaded Registry Mechanic up came Avast saying I had a Trojan. I then selected to send it to Chest as this was one of the options that came up. I then proceeded to pay for the program.
Then I went back to my Downloads and clicked on Registry Mechanic and up came Avast again saying the same thing. I then deleted the whole download.
I have contacted Registry Mechanic and they have kindly given me the instructions of how to do things to install it again and they told me that all I have to do is to "add Registry Mechanic into your security software'e ignore list."
This is all I want to know...how do I "add to the security software ignore list." I could not find out how to do it when I clicked on my Avast icon.
Any help appreciated. ::)
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Doesn't make sense.
Are you saying that the downloaded file of PC Tools Registry Mechanic 7 or 8 was quarantined by avast?
Did you download from http://www.pctools.com/registry-mechanic/version7/ or http://www.pctools.com/registry-mechanic/ ?
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I'm having the same problem also but not Registry Mechanic(other registry cleaner) and avast detected it as a trojan or even a worm too.
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other registry cleaner
Which is the file name and path?
Which is the virus detected?
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Well there was a false positive on Registry Mechanic at the end of June that was fixed, http://forum.avast.com/index.php?topic=36610.0 (http://forum.avast.com/index.php?topic=36610.0).
@ rehandra
If you make sure that you have the latest version of the avast VPS (virus signatures) and see it it is still detected.
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Which is the file name and path?
Erm some but I have uninstall it because it doesn't give any help on my system.
Here is one of the false positive(maybe)
Download link>> http://www.pc-washer.com/download1.html
and I doesnt know what happen to my connection these few days which gives me the download limit of max 10kb/s. Any ideas?
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I'm on the latest version 8.0 Registry Mechanic and still have no problems with the latest update on the Avast and the VPS, also I still have the old version 7.0 on my spare laptop and still have no problems.
Already did the last Anti-virus scan on the laptop 2 weeks ago, I believe you may have a none dirty licence copy ;) of Registry Mechanic might trigger you the nasty habit you might have.
Better submit to VirusTotal and if confirmed to check before sending the sample to Avast.
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I'm having the same problem also but not Registry Mechanic(other registry cleaner) and avast detected it as a trojan or even a worm too.
You should really have this on its own topic as it is confusing the original topic on a possible FP on Registry Mechanic.
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You should really have this on its own topic as it is confusing the original topic on a possible FP on Registry Mechanic.
OK I will start it on "viruses and worms Topic.