Avast WEBforum
Consumer Products => Avast Mac Security => Topic started by: RaymondEAK on August 21, 2008, 11:40:32 AM
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When i open avast i get this message
Engine Cannot Launch
The virus scanner engine cannot launch: try please to re-install the application, or consult the support
Can someboby help me?
MvH.
RaymondEAK
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avast for Mac
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When i open avast i get this message
Engine Cannot Launch
The virus scanner engine cannot launch: try please to re-install the application, or consult the support
Can someboby help me?
MvH.
RaymondEAK
Hallo,
yes, this is known flaw that affects those few users where linking 400.vps to target location returns EXDEV (made by installer).
But fix is easy - just go to /Applications/avast!.app/Contents/Resources (use Ctrl-click/Show package contents in finder to go to avast!.app), and copy that 400.vps to ~/Library/Application Support/com.avast.MacAvast/.
This will fix the flaw.
Regards,
PC
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I also receive:" The virus scanner engine cannot launch: try please to reinstall the application, or consult the support "message on our new macbook. I am a mac newbie and recently brought all the files and programs including a trial version of avast over to the new machine from a time machine backup on a different Imac. On the new macbook the avast preferences are greyed out as well. I tried removing and reinstalling avast with no success. I successfully navigated to /Applications/avast!.app/Contents/Resources but could find avast!.app or~/Library/Application Support/com.avast.MacAvast/ to try the fix. Thank you BK
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I also receive:" The virus scanner engine cannot launch: try please to reinstall the application, or consult the support "message on our new macbook. I am a mac newbie and recently brought all the files and programs including a trial version of avast over to the new machine from a time machine backup on a different Imac. On the new macbook the avast preferences are greyed out as well. I tried removing and reinstalling avast with no success. I successfully navigated to /Applications/avast!.app/Contents/Resources but could find avast!.app or~/Library/Application Support/com.avast.MacAvast/ to try the fix. Thank you BK
Ah,
this is crucial - "recently brought all the files and programs including a trial version of avast over to the new machine from a time machine backup on a different Imac" - probably the application can't find its 400.vps, but the same as was written above applies here too.
Just make sure that the 400.vps is at its place.
regards,
pc