Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: n4pster1337 on November 01, 2008, 05:05:48 PM

Title: Disconnects because of avast! ? :C
Post by: n4pster1337 on November 01, 2008, 05:05:48 PM

Okay here's the deal:
Since I switched to avast!, I have some really mean ping problems and also disconnects in Warcraft 3. It's got nothing to do with my Internet as far as I can tell, because I'm often in a Skype conference while playing and the conference just keeps running on normally while I first start to lag a little bit and get increased delay, and all of a sudden I just disconnect from the Battle.net. This also happens when I'm just in a chat channel when there's no big package exchange or anything.
The following ports should be open @wc3 to prevent lag/delay problems and to be able to host a game: TCP 6112 - 6116.
They're all open ever since and I never ever had any problems with sudden delay increase or disconnects up til the day I installed avast ... :C

Any ideas?


heres my specs:
Core 2 Duo E8200
NVidia GeF8800 GTS 512
4GB Ram
Windows Vista Home Premium 32Bit

Title: Re: Disconnects because of avast! ? :C
Post by: Lisandro on November 03, 2008, 02:35:43 PM

avast does not scan 6112-6116 ports by default.
Which is your firewall? Which is your avast Standard Shield level (High or Normal)?

Title: Re: Disconnects because of avast! ? :C
Post by: n4pster1337 on November 28, 2008, 03:53:27 PM

I use the standard Windows Vista firewall with all 6112-6116 opened :S

I thought the problem was fixed, because I didnt disc for quite a while now.
But with an Avast update 1 or 2 days ago it started again.

Title: Re: Disconnects because of avast! ? :C
Post by: DavidR on November 28, 2008, 04:43:54 PM

Despite the avast update a couple of days ago (latest now 4.8.1296), this is I fear nothing more than a coincidence as avast only scans specific ports, it isn't a firewall.

Title: Re: Disconnects because of avast! ? :C
Post by: Lisandro on November 29, 2008, 09:43:35 PM

Quote from: n4pster1337 on November 28, 2008, 03:53:27 PM

I use the standard Windows Vista firewall with all 6112-6116 opened :S

So, why do you think this is avast related?

Title: Re: Disconnects because of avast! ? :C
Post by: Styx on November 29, 2008, 10:38:53 PM

Right Click on Avast Icon and Stop Providers.... do you still have the issue?

To Disable Avast :

The option to disable avast! self defense module is available under under -> avast! Program settings -> Troubleshooting. Right Click Avast Icon - Program Settings - TroubleShooting.

Check Services to be sre they are stopped. Do you still have issue?
If so maybe with Web Shield.

Title: Re: Disconnects because of avast! ? :C
Post by: Lisandro on November 29, 2008, 11:10:39 PM

Quote from: Styx on November 29, 2008, 10:38:53 PM

To Disable Avast :
The option to disable avast! self defense module is available under under -> avast! Program settings -> Troubleshooting. Right Click Avast Icon - Program Settings - TroubleShooting.

You don't have to disable the self protection module to disable avast antivirus itself.
Just choose the proper option in the context menu of the 'a' blue icon.