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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: nweissma on November 06, 2008, 06:48:29 AM

Title: icon disappeared from tray
Post by: nweissma on November 06, 2008, 06:48:29 AM

Avast Pro..Vista-32 Home Premium.

i am aware of the relevant posting http://forum.avast.com/index.php?topic=31117.0 (http://forum.avast.com/index.php?topic=31117.0)

i have repaired using control panel, i have examined the "appearance tab" (all was ok) ... and as for the remainder of the posting:

3. Make a link to ashdisp.exe in your startup folder
or
4. Add the path to ashDisp.exe into a value named avast! in the Windows Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run
See picture here: http://forum.avast.com/index.php?topic=26155.msg213891#msg213891

If that does not help, please, uninstall, boot, install again, boot.

What other security based software do you have that might block new startup entries, e.g. Spybot S&D (TeaTimer), AdAware (AdWatch), SpySweeper, Spyware Doctor (StartUpGuard), PrevX, WinPatrol, ProcessGuard, etc.?

i will need some help:

how do i "make a link ... startup folder"?
i have never altered the registry, and i will not be a fool by attempting to do it without knowing what i am doing. so, please explain -- step-by-step -- how to accomplish this registry solution, and if you can, please explain why or how it works

the only security programs that i have are Avast! Pro and MalwareBytes Real Time

Title: Re: icon disappeared from tray
Post by: rassel on November 06, 2008, 10:03:49 AM

Did you use the avast uninstaller to uninstall avast?

Did you have any special firewall installed?

Title: Re: icon disappeared from tray
Post by: nweissma on November 07, 2008, 12:52:05 AM

Quote from: rassel on November 06, 2008, 10:03:49 AM

Did you use the avast uninstaller to uninstall avast?

Did you have any special firewall installed?

what made you think that i uninstalled avast??

anyway, i rebooted and the problem has been rectified: my darling rotating ball has returned!!

Title: Re: icon disappeared from tray
Post by: DavidR on November 07, 2008, 01:29:36 AM

At a guess because one of the steps in the extract from the help file was uninstall, boot, install again, boot.

I too assumed that the since the repair option didn't work you had continued with the process and got to the point of asking how to add the entry to the startup menu. So for me the next logical step would have been the reinstall.