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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: P1x44r on November 13, 2008, 03:11:41 PM

Title: Avast not recognized by Windows security center
Post by: P1x44r on November 13, 2008, 03:11:41 PM

Hello,

I'm having this problem with Windows Vista Ultimate 32-bit and Avast Home Edition (version 4.8.1282). Yet, on my laptop, running 64-bit Vista Ultimate the anti-virus is detected fine.

I have tried everything I could find on the Internet so far, I have applied every guide found on this forum - all with no success.

Things I have done so far:

- Re-installing Avast several times.
- Starting/stopping WMI (and its dependent Security Service) as well as pausing it using both the GUI and a bat file.
- Renaming/deleting repository folder several times while the service was stopped/paused.
- Even restoring value of PATH environmental variable to its default as suggested by someone on this board.

Any advice on how this could be fixed?

Thank you very much!

Title: Re: Avast not recognized by Windows security center
Post by: Vlk on November 13, 2008, 03:17:47 PM

Please try restarting the avast antivirus service (Control Panel -> Administrative Tools -> Services).

Title: Re: Avast not recognized by Windows security center
Post by: P1x44r on November 13, 2008, 03:28:42 PM

Thanks!

Now the anti-virus is reported as turned off in WSC and when I try to turn it on I get:

"avast! Unknown error. Program cannot activate resident part (Standard Shield provider not found)" message.

Avast seems to be running fine.

Title: Re: Avast not recognized by Windows security center
Post by: P1x44r on November 13, 2008, 04:05:28 PM

It works now!!!

Not sure what happened, but I re-installed Avast again and then re-started Avast service as recommended. Upon rebooting the system - voila, all is running well!

Thank you so much!  ;D

Title: Re: Avast not recognized by Windows security center
Post by: RejZoR on November 13, 2008, 04:18:30 PM

Vlk, it seems it's not an isolated incident (remember mine yesterday).
Any idea why this happens?

Title: Re: Avast not recognized by Windows security center
Post by: Vlk on November 13, 2008, 05:58:08 PM

Quote from: RejZoR on November 13, 2008, 04:18:30 PM

Vlk, it seems it's not an isolated incident (remember mine yesterday).
Any idea why this happens?

Yes, I have a very good idea, and it is: because the new Vista SP1 WSC APIs suck big time.
It's the worst crap MS has come up with for a very long time...

Title: Re: Avast not recognized by Windows security center
Post by: RejZoR on November 13, 2008, 06:30:36 PM

So they've changed it? Funny, because last official version of avast! worked like a charm on Vista SP1...

Title: Re: Avast not recognized by Windows security center
Post by: lukor on November 13, 2008, 06:37:25 PM

From the Vista SP1 Change Log:

Quote

Improves the trustworthiness of data presented in Windows Security Center (WSC) by ensuring that only authenticated security applications can communicate with WSC.

I think the old one is going to be turned of shortly - it has some timeout hardcoded in it. Vlk will surely know more details.

Title: Re: Avast not recognized by Windows security center
Post by: Vlk on November 13, 2008, 06:42:23 PM

Quote from: RejZoR on November 13, 2008, 06:30:36 PM

So they've changed it? Funny, because last official version of avast! worked like a charm on Vista SP1...

Yes, the official announcement was that the old API will stop working 270 days after the release of Vista SP1. :)

So maybe some other AV vendors (who haven't migrated to the new APIs yet) can prepare for some extra traffic for their support departments ;D

Title: Re: Avast not recognized by Windows security center
Post by: RejZoR on November 13, 2008, 06:56:19 PM

Aaaah, thats why you rushed a bit and implimented this before timebomb goes off :)
Makes sense.

Title: Re: Avast not recognized by Windows security center
Post by: Go Pack Go on November 13, 2008, 07:32:51 PM

Quote from: Vlk on November 13, 2008, 06:42:23 PM

Quote from: RejZoR on November 13, 2008, 06:30:36 PM

So they've changed it? Funny, because last official version of avast! worked like a charm on Vista SP1...

Yes, the official announcement was that the old API will stop working 270 days after the release of Vista SP1. :)

So that would put the timeout at ...when?

Title: Re: Avast not recognized by Windows security center
Post by: igor on November 13, 2008, 07:39:40 PM

Quote from: Vlk on November 13, 2008, 06:42:23 PM

So maybe some other AV vendors (who haven't migrated to the new APIs yet) can prepare for some extra traffic for their support departments ;D

Well, given the quality of this API, it's questionable whether migrating to the new API won't have a similar effect ;)

Title: Re: Avast not recognized by Windows security center
Post by: Nanas on November 13, 2008, 10:41:24 PM

h

Title: Re: Avast not recognized by Windows security center
Post by: Nanas on November 13, 2008, 10:43:59 PM

Quote from: Nanas on November 13, 2008, 10:41:24 PM

h

I'd like to now