Avast WEBforum
Other => General Topics => Topic started by: MrMuckets on December 10, 2008, 06:32:25 PM
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Something is wrong with my avast virus program. I can't get it to come on and when i try to uninstall it, i can't do that either. When i do a search and try to uninstall the application that way i also get told that i can't. Help please.
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Have (or did) you another AV installed in this system, if so what was it and how did you get rid of it ?
Try a repair of avast. Add Remove programs, select 'avast! Anti-Virus,' click the Change/Remove button and scroll down to Repair, click next and follow.
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Download the latest version of Avast Uninstall (http://www.avast.com/eng/avast-uninstall-utility.html) and use it for complete uninstallation.
But, also, answer David's questions ;)
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Have (or did) you another AV installed in this system, if so what was it and how did you get rid of it ?
Try a repair of avast. Add Remove programs, select 'avast! Anti-Virus,' click the Change/Remove button and scroll down to Repair, click next and follow.
I was trying to clean up some old files and may have inadvertently deleted something from the avast program. I did not have any other virus program installed.
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I was trying to clean up some old files and may have inadvertently deleted something from the avast program. I did not have any other virus program installed.
So, can you do an installation from the scratch?
1. Uninstall avast from Control Panel first.
2. Boot.
3. Download the latest version of Avast Uninstall (http://www.avast.com/eng/avast-uninstall-utility.html) and use it for complete uninstallation.
4. Boot.
5. Install again the latest avast! (http://www.avast.com/eng/programs.html) version.
6. Boot.
7. Check and post the results.