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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: anupupadhye on December 15, 2008, 06:05:20 PM

Title: serious problem
Post by: anupupadhye on December 15, 2008, 06:05:20 PM
the msg "suspicious file found" came today. advised me 4 a boot time scan... after starting boot scan it came on a file (dont remember d name), and den d hole system bcame as it is... nothing worked. i hd to restart my pc..
i was facing d same problem with avast a few days b4... when th scan would reach a perticular file, it was ntservicepackuninstall.dll, system wuld hang and i hd 2 restart. i deleted the particular file and it it was ok den since avast culd not reach the file for scaning.
and now im facing d same prob... i cant del alll the files on which avast malfunctions as de might be important... wat to do now. pls help
Title: Re: serious problem
Post by: Lisandro on December 15, 2008, 10:42:01 PM
Deleting is the better option.
Send files to Chest for further analysis.
Also, update your virus database, some false positives were corrected in the latest ones.