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Consumer Products => Avast Mac Security => Topic started by: heironymus on December 30, 2008, 03:36:25 AM

Title: Avast License No longer working
Post by: heironymus on December 30, 2008, 03:36:25 AM
My Avast license is no longer accepted as valid. I purchased a three year license about a year ago so have another 2 years on it.  I wrote twice to Avast support asking them to send me a license that works, but I've not received a reply from them. I haven't been able to use Avast for the past few weeks since it won't work without my license.
Where do I go from here?
Title: Re: Avast License No longer working
Post by: Lisandro on December 30, 2008, 02:50:41 PM
I think the better will be sending an email to sales@avast.com and not the support email.
Are your system time and date correct?
See the tutorial:  http://www.avast.com/files/tutorials/insert_key.htm
Please take a look here: http://www.avast.com/eng/faq-invalid-license-number.html
Title: Re: Avast License No longer working
Post by: zilog on January 02, 2009, 01:58:10 PM
My Avast license is no longer accepted as valid. I purchased a three year license about a year ago so have another 2 years on it.  I wrote twice to Avast support asking them to send me a license that works, but I've not received a reply from them. I haven't been able to use Avast for the past few weeks since it won't work without my license.
Where do I go from here?
Hallo, which avast product do you mean? Linux/Workstation/Mac (?)

regards,
pc
Title: Re: Avast License No longer working
Post by: heironymus on January 02, 2009, 04:46:17 PM
Just got a new license file from sales@avast.com.  It works just fine. Thanks for suggesting I send my request for a usable license to Avast sales dept. :)