Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: paulflapper on January 01, 2009, 11:31:48 PM

Title: rpc error
Post by: paulflapper on January 01, 2009, 11:31:48 PM

After installing Avast lastest release home have been unable to access the chest when a virus is detected through the program. Causing rpc error have followed instructions fully updating windows xp. sp. 3. also attemping a repair of avast. Q how do i ensure rpc is functioning before trying a reinstall of avast home.

Title: Re: rpc error
Post by: DavidR on January 02, 2009, 12:30:26 AM

Commonly this is could be caused by another AV or remnants of one on your system.

Have (or did) you another AV installed in this system, if so what was it and how did you get rid of it ?

Title: Re: rpc error
Post by: Lisandro on January 02, 2009, 08:52:28 PM

After you get rid of the remains of other antivirus, I suggest an installation from the scratch:

1. Uninstall avast from Control Panel first.
2. Boot.
3. Download the latest version of Avast Uninstall (http://www.avast.com/eng/avast-uninstall-utility.html) and use it for complete uninstallation.
4. Boot.
5. Install again the latest avast! (http://www.avast.com/eng/programs.html) version.
6. Boot.
7. Check and post the results.