Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: AislinnLuna on June 01, 2003, 09:02:13 AM

Title: Trouble updating
Post by: AislinnLuna on June 01, 2003, 09:02:13 AM

I'm having trouble updating to the latest Avast. The errror msg I get is:

Ver: 4.0.183
SI: 0x00000002
ST: 0xFFFFFFFF
LE: 0x00000000

The last update I got successfully was on 3/17/03. I am currently running Avast Home edition on a computer with Windows XP. Any help would be appreciated.

Title: Re:Trouble updating
Post by: Vlk on June 01, 2003, 10:13:03 AM

Who's giving you this error message? Looks like an output from vpsupd.exe... ;)

How do you try to do the update? Manually from the program? Are you updating the whole program or just the virus database (VPS)?

Vlk

Title: Re:Trouble updating
Post by: AislinnLuna on June 01, 2003, 10:30:38 AM

It is just the msg that is popping up on my screen. I downloaded the update from the Alwil site because when I try to update using the buttons on the scanner I can't do it either. It tells me that: The specified module could not be found. Cannot install incremental update. I don't know why.

Edit: I also have automatic updates turned on but still have not recieved any updates.

Title: Re:Trouble updating
Post by: Vlk on June 01, 2003, 10:41:07 AM

Sorry, but the installation seems broken. I think you'll need to reinstall the program. That is, uninstall it, reboot and then run the setup program you downloaded from our web.

Shouldn't take more than 10 minutes. :)

Vlk

Title: Re:Trouble updating
Post by: AislinnLuna on June 01, 2003, 10:44:03 AM

Ok I'll give it a shot, good thing I have my Reg Key written down.

Title: Re:Trouble updating
Post by: AislinnLuna on June 01, 2003, 11:58:48 AM

Ok I got it uninstalled and reinstalled which took some doing because some how the uninstaller was messed up as well now my reg key is not working, how do I fix this?

Title: Re:Trouble updating
Post by: Vlk on June 01, 2003, 12:34:55 PM

Hmm, the key is not working? Then you need to re-register at http://www.asw.cz/index.php?scr=register&kat=207

Vlk

Title: Re:Trouble updating
Post by: AislinnLuna on June 01, 2003, 12:41:30 PM

I got it all figured out, I had to even redownload the setup program, the problem was with it. I got reregistered and am now finally up to date. Thanks for your help.

Title: Re:Trouble updating
Post by: Vlk on June 01, 2003, 03:02:41 PM

Not a problem. Thanks. :)
Vlk