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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: rgottsch on January 11, 2009, 01:30:30 AM

Title: Windows 7 / Avast Home - BSOD/TDX.SYS
Post by: rgottsch on January 11, 2009, 01:30:30 AM

Hallo,

Habe heute Windows 7 (32bit) auf einem Acer Aspire One A150 und einem Acer Aspire 5652 installiert. Auf beiden Systemen habe ich BSOD mit TDX.SYS gehabt (ich habe gelesen dass es da ein Problem mit Vista gegeben hat).
Im Moment habe ich alle Provider bis auf Standard Schutz deinstalliert und es scheint zu funktionieren.

Haben andere Benutzer ähnliche Erfahrungen? Hat MS den Fix von Vista nicht in W7 integriert?

Avast 4.8 Home Build Dec2008 4.8.1296

lg Rainer

Title: Re: Windows 7 / Avast Home - BSOD/TDX.SYS
Post by: zivilist on January 11, 2009, 01:38:36 AM

The forum language is English. So please write in English.

Title: Re: Windows 7 / Avast Home - BSOD/TDX.SYS
Post by: linkfan551 on January 11, 2009, 09:58:14 AM

Here's a translation for everyone:
--------------------------------------------------------------------------------------------------------------------------------------------------
Hello,

Today Windows 7 (32bit) on an Acer Aspire One A150 and an Acer Aspire 5652 installed. On both systems, I have had BSOD with TDX.SYS (I've read that there is a problem with Vista).
At the moment I have all providers up to standard protection uninstalled and it seems to work.

Other users have similar experiences? MS has the fix in Vista is not integrated into W7?

Avast 4.8 Home Build Dec2008 4.8.1296

lg Rainer
----------------------------------------------------------------------------------------------------------------------------------------------------
Hope this helps.

Title: Re: Windows 7 / Avast Home - BSOD/TDX.SYS
Post by: igor on January 11, 2009, 12:54:37 PM

According to the number of similar reports on google, it's quite likely that the problem is in the TDX.SYS driver itself and has nothing to do with avast...
Anyway, can you please upload the corresponding minidumps (I assume they'll be in Windows\Minidump folder - at least that's how it is on previous Windows version so far) to ftp://ftp.avast.com/incoming ?
Thanks.

Title: Re: Windows 7 / Avast Home - BSOD/TDX.SYS
Post by: olddane on January 11, 2009, 02:59:59 PM

I have also  experienced the bsod/TDX.sys , but my windows  7 is x64
I will upload the minidump

/rene

Title: Re: Windows 7 / Avast Home - BSOD/TDX.SYS
Post by: rgottsch on January 11, 2009, 09:25:59 PM

Sorry about the german - it was late ;).

I have uploaded my minidumps as rgottsch-minidump.zip.zip (yes, .zip.zip - I need to turn off that file extension hiding, it drives me mad).

Title: Re: Windows 7 / Avast Home - BSOD/TDX.SYS
Post by: pk on January 12, 2009, 02:56:34 AM

Thanks for minidumps.
Looking at dump, there's no avast driver on the stack and system crashed in tdx!TdxDisconnectConnection function. You can try to uninstall Network Shield/WebShield providers and you'll see if it helps or not.

Title: Re: Windows 7 / Avast Home - BSOD/TDX.SYS
Post by: onlysomeone on January 12, 2009, 09:11:56 AM

here no problems with windows seven beta1 (7000) and avast!

probably its an other security application... (i had bluescreens with superantispyware or spyware terminator i think... dont know which it was exactly...)

yours
onlysomeone

Title: Re: Windows 7 / Avast Home - BSOD/TDX.SYS
Post by: planetf1 on January 15, 2009, 01:00:08 PM

Getting this with AVG (I'm back here to see if Avast is affected) on W7 beta x64.

Had to de-install, then system is stable.

Would appear to be an MS issue, but since some are working ok there must be some configuration issue that's causing it to surface..

Title: Re: Windows 7 / Avast Home - BSOD/TDX.SYS
Post by: marciton on February 20, 2009, 11:15:11 PM

aparently the AV have an interference on this issue ...

http://social.technet.microsoft.com/Forums/en-US/w7itproappcompat/thread/53a5d149-0258-4853-a153-cf53c5681110/

it's microsoft who say this ...

anybody working on this? it's so easy to reproduce!!!

Title: Re: Windows 7 / Avast Home - BSOD/TDX.SYS
Post by: Vlk on February 20, 2009, 11:42:49 PM

The bug is fixed in W7 builds 7032 and up.

Thanks
Vlk

Title: Re: Windows 7 / Avast Home - BSOD/TDX.SYS
Post by: marciton on February 21, 2009, 03:18:34 PM

 :D cool !!
are you sure?

Title: Re: Windows 7 / Avast Home - BSOD/TDX.SYS
Post by: mjnelson99 on February 23, 2009, 02:08:10 AM

You can also try installing using "Run As Administrator"

Not sure if it would help with this situation. It is good preventive medicine for most installs, though.