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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: redrosa on April 28, 2004, 08:20:11 PM

Title: license key invalid?
Post by: redrosa on April 28, 2004, 08:20:11 PM
Hi guys

first of all thankx for the nice tool...keep on rockin!

I'm using Avast 4 Home Edition on WinXP and recently encountered the folowing problem:
I get an error message "the license key for this product is invalid or expired" in attempting to update the virus database.

Of course, I did register on the homepage and I got the license key via email (and it worked for the last 4 weeks with this key). I registered again under the same name, got the same key which didn't help much.

How to proceed? I really like avast and will stick to it but it needs to be updated, e.g. the problem needs to be solved.

thanks for advice

rosa
Title: Re:license key invalid?
Post by: redrosa on April 28, 2004, 08:37:32 PM
Hej guys

me again...found it!
My data was set to the year 2165 (don't ask me why, I have no idea), therefor the license key was expired, of course.

Thanks anyway, for wasting time with stupids like me.

rosa
Title: Re:license key invalid?
Post by: CharleyO on April 28, 2004, 08:49:05 PM

Welcome to the forums, Rosa!    :)

No, you are not stupid. Wierd things like this happen to all of us. Glad you found the problem and fixed it!    :D  


Title: Re:license key invalid?
Post by: Lisandro on April 29, 2004, 04:14:41 AM
My data was set to the year 2165 (don't ask me why, I have no idea)

A virus (trojan) did that...
Did you perform a full scanning (throughout) with avast?  ;)