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Other => General Topics => Topic started by: Mountianair on March 07, 2009, 04:23:13 PM

Title: After running scanner-Message "Unable to Scan" Help....:)
Post by: Mountianair on March 07, 2009, 04:23:13 PM

Hello I'am a Newby...
 :D

This started about a month ago..I have the freeby virus avast..When I'm done scanning, the results say "Unable to Scan" to 902 lines..any suggestions?  Also, does this do spyware or do I need to get the one Separately   ?? Thanks

Title: Re: After running scanner-Message "Unable to Scan" Help....:)
Post by: DavidR on March 07, 2009, 06:30:07 PM

See http://forum.avast.com/index.php?topic=35347.msg297170#msg297170 (http://forum.avast.com/index.php?topic=35347.msg297170#msg297170) this topic for more information on why files can't be scanned.

Files that can't be scanned are just that, not an indication they are suspicious/infected, just unable to be scanned.

Title: Re: After running scanner-Message "Unable to Scan" Help....:)
Post by: Mountianair on March 08, 2009, 05:45:02 AM

Thank you very much for the response !!

Title: Re: After running scanner-Message "Unable to Scan" Help....:)
Post by: DavidR on March 08, 2009, 02:44:32 PM

No problem, glad I could help.

If you have any other queries on specific entries, you can post some of the common examples, file name and location. But with the file name and location you can generally work out if the reason was legitimate.

Welcome to the forums.