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Business Products => Archive (Legacy) => Avast Business => Avast Server Protection => Topic started by: perrins on May 05, 2004, 10:46:25 PM

Title: avast sbs4 server
Post by: perrins on May 05, 2004, 10:46:25 PM

I have just installed this program and get error message AAVM system has detected error on RPC

Any ideas

Joe

Title: Re:avast sbs4 server
Post by: Vlk on May 06, 2004, 08:03:41 AM

Please check the event log, Antivirus category. Does it show any entries?

Also, try to manually start the avast! Service. Control Panel -> Administrative Tools -> Services. Can you start it? If not, what error messages do you get?


This is often caused by entering incorrect username/password pair when installing avast.

Vlk

Title: Re:avast sbs4 server
Post by: perrins on May 06, 2004, 09:06:47 AM

have followed  oyur instructionserror is initialization of chest files.  Virus chest not running.

Please help tel 07973 193007

Title: Re:avast sbs4 server
Post by: Vlk on May 06, 2004, 09:12:55 AM

Did you try to start the service? Did you get any error messages?

Title: Re:avast sbs4 server
Post by: perrins on May 06, 2004, 09:25:40 AM

i tried to start the service to scan but did not get error message.  There is a warning sign on the Avast icon at the bottom of desktop.
Joe

Title: Re:avast sbs4 server
Post by: Vlk on May 06, 2004, 09:48:31 AM

So the service started? [Y/N]

Check the Task Manager, Processes tab. Is aswServ.exe on the list? [Y/N] (better sort the list first by pushing the column header)

The blue (a) ball tray icon is still crossed? And you get an AAVM/RPC error when you doubleclick it?

Thanks
Vlk

Title: Re:avast sbs4 server
Post by: perrins on May 06, 2004, 10:02:01 AM

AAVM error when ball tray icon double clicked.

I do not know where Task Manager tab is?

Joe

Title: Re:avast sbs4 server
Post by: Vlk on May 06, 2004, 10:21:43 AM

The Windows Task Manager can be started e.g. by pressing Ctrl+Alt+Del and pressing the Task Manager button. Its Windows has 3 or 4 tabs -- one of them is called 'Processes' - that's the process list.