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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: Martyn on May 05, 2004, 11:53:42 PM

Title: Outlook/Exchange (4.1-396)
Post by: Martyn on May 05, 2004, 11:53:42 PM

When I look at the status of the Outlook/Exchange providor I see a message "The providor is waiting for a subsystem to start" which makes me think that perhaps Outlook is not being protected.

Can anyone tell me where to go and look for the cause of this message?

Thanks.


I'm running Avast 4.1 professional - Outlook 2003 and XP Professional 5.1 SP 1.

Title: Re:Outlook/Exchange (4.1-396)
Post by: sedina on May 06, 2004, 11:22:19 AM

please check that on Tools menu/Options/Other tab/Add-in Manager is avast!4 plugin checked.

Title: Re:Outlook/Exchange (4.1-396)
Post by: Martyn on May 06, 2004, 01:45:53 PM

Yes, the plugin is selected.

Title: Re:Outlook/Exchange (4.1-396)
Post by: Vlk on May 06, 2004, 02:16:08 PM

Check Outlook About Box -> Disabled Items. Is avast on the list? If so, just remove it.

Title: Re:Outlook/Exchange (4.1-396)
Post by: Martyn on May 06, 2004, 02:18:52 PM

That worked - Many thanks, I would never have thought of looking there.

Title: Re:Outlook/Exchange (4.1-396)
Post by: bob3160 on May 07, 2004, 11:36:36 PM

Now where else would you ever get this kind of service???