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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: artanin on March 25, 2009, 02:45:21 PM

Title: Issues installing avast pro
Post by: artanin on March 25, 2009, 02:45:21 PM

I am a admin for a company how is currently evaluating your guys software.  I am seeing some strange behavior.

I had a machine that i installed a msi generated thru the ADNM server, and the machine previously had etrust inoculate on it. There was a massive slow down problem.  After some research I decided to remove avast, then  I used the cleaner tool from ca, and rebooted into safe mode.  I used the avast uninstall util, and rebooted again.  Now I am trying to reinstall avast on this machine, but the msi starts up and bails with out doing anything.

Any ideas?  This is on XP(32) Sp3.

Mod Note: I did cross-post this due to concern that I am on the wrong board.  Feel free to delete from which ever is appropriate.

Title: Re: Issues installing avast pro
Post by: Eddy on April 15, 2009, 04:48:47 PM

Remove both CA and avast completely. (for avast use the cleaner tool from the website).
Boot the system, run CCleaner, reboot.
Then try again to install avast.