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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: Balano on April 05, 2009, 01:24:40 PM

Title: No icon? Avast working?
Post by: Balano on April 05, 2009, 01:24:40 PM

Hey,
My problem is i cant se that Avast! is working or not. 
I can only turn on the scanner. The icon in the buttom is gone.

Any help please. Thanks.

Title: Re: No icon? Avast working?
Post by: Lisandro on April 05, 2009, 04:08:21 PM

Which is your Windows? 98, Me, XP, Vista?
Do you use any other antivirus in your computer?

Can you try to repair your installation?
Go to Control Panel > Add/Remove programs > avast! antivirus > Remove. Then choose Repair function in the popup window (Repair).
If this does not help, can you uninstall / boot / install / boot again?

Which was your old antivirus? How did you uninstall it?
Which other security program are you running?
Are there ash*.exe programs running (ctrl+alt+del to check them)?

Title: Re: No icon? Avast working?
Post by: Balano on April 05, 2009, 05:55:33 PM

I'm running XP,
My older antivirus were AVG 7.5
I deleted it from the same path you show there.
 ;D

Title: Re: No icon? Avast working?
Post by: Balano on April 05, 2009, 06:03:16 PM

*Ash.exe programs are working.

Title: Re: No icon? Avast working?
Post by: Balano on April 05, 2009, 06:05:28 PM

Quote from: Tech on April 05, 2009, 04:08:21 PM

If this does not help, can you uninstall / boot / install / boot again?

Sorry, no can do. I think. :D

Title: Re: No icon? Avast working?
Post by: Lisandro on April 06, 2009, 01:03:08 AM

I suggest an installation from the scratch:

1. Uninstall avast from Control Panel first.
2. Boot.
3. Download the latest version of Avast Uninstall (http://www.avast.com/eng/avast-uninstall-utility.html) and use it for complete uninstallation.
4. Boot.
5. Install again the latest avast! (http://www.avast.com/eng/programs.html) version.
6. Boot.
7. Check and post the results.

Title: Re: No icon? Avast working?
Post by: Balano on April 06, 2009, 09:25:51 PM

I did all from the list. Guess what?

Its back :D

Thanks:D

Title: Re: No icon? Avast working?
Post by: Lisandro on April 07, 2009, 12:03:29 AM

Quote from: Balano on April 06, 2009, 09:25:51 PM

Thanks:D

Glad to know.
You're welcome. If you want to help me, don't thank me, just sign up & use (sign up only is not enough) Mozy (https://mozy.com/?ref=5PUHL3) to get 2,200 Mb for free remote backup system. Enjoy its safety!