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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: djDave on April 26, 2009, 02:48:18 PM

Title: Question (I'm a newbee)
Post by: djDave on April 26, 2009, 02:48:18 PM
 In my scans I get a whole page of (can not scan, password protected) files, I never used to get these ! Does anyone know what's up with this, and what I can do to get all of them scaned ?  thanks much ... dave
Title: Re: Question (I'm a newbee)
Post by: !Donovan on April 26, 2009, 02:54:54 PM
You can't get them scaned because there password protected. If you want to scan those files, then un-password protect them.
Title: Re: Question (I'm a newbee)
Post by: djDave on April 26, 2009, 03:20:41 PM
  I have not password protected anything since my last scan, and it did not have a bunch like this.. Is there somewhere I can remove all passwords from  protected files ? I have never password protected any file...Thanks again
Title: Re: Question (I'm a newbee)
Post by: !Donovan on April 26, 2009, 03:27:40 PM
  I have not password protected anything since my last scan, and it did not have a bunch like this.. Is there somewhere I can remove all passwords from  protected files ? I have never password protected any file...Thanks again

Did you download any "password protected" files?
Title: Re: Question (I'm a newbee)
Post by: djDave on April 26, 2009, 03:33:16 PM
 Not that I know of, I have not needed a password for anything except my yahoo e-mail and IM..
Title: Re: Question (I'm a newbee)
Post by: onlysomeone on April 26, 2009, 03:37:06 PM
Hi djDave!

it can also be that you installed any software which contains password-protected files...
it hasn't to be encoded by you...

I wouldn't worry about this files, but if you want you can do a scan with additional software like
SAS (http://www.superantispyware.com/) or MBAM (http://www.malwarebytes.org/mbam.php).

yours
onlysomeone
Title: Re: Question (I'm a newbee)
Post by: Bluesman on April 26, 2009, 03:37:40 PM
Many programs password protect their files for legitimate reasons (usually security programs). For example Ad-Aware and Spybot Search & Destroy, and avast can't scan those files,  as avast don't know the password.
Title: Re: Question (I'm a newbee)
Post by: djDave on April 26, 2009, 03:53:49 PM
  That may be it, I run Ad-Aware and Spybot Search & Destroy, but I have for several years, and this is the first I've noticed all the unable to scan thing..thanks much..
 I just read some about SAS, thankyou, will it conflict with my avast ? By the way I love Avast and have turned many (all) of my friends on to it...thanks again...  dave
Title: Re: Question (I'm a newbee)
Post by: onlysomeone on April 26, 2009, 04:04:01 PM
I just read some about SAS, thankyou, will it conflict with my avast ? By the way I love Avast and have turned many (all) of my friends on
I don't think that there are any conflicts or problems that should appear when using Avast and SAS...
but probably someone else can confirm this... :)

By the way I love Avast and have turned many (all) of my friends on
thats nice to hear ;)
Title: Re: Question (I'm a newbee)
Post by: DavidR on April 26, 2009, 04:45:10 PM
In my scans I get a whole page of (can not scan, password protected) files, I never used to get these ! Does anyone know what's up with this, and what I can do to get all of them scaned ?  thanks much ... dave

See http://forum.avast.com/index.php?topic=35347.msg297170#msg297170 (http://forum.avast.com/index.php?topic=35347.msg297170#msg297170) this topic for more information on why files can't be scanned.

Files that can't be scanned are just that, not an indication they are suspicious/infected, just unable to be scanned.
Title: Re: Question (I'm a newbee)
Post by: djDave on April 26, 2009, 09:32:03 PM
Thanks so much everyone, I did a boot scan, and all is fine....thanks again..dave
Title: Re: Question (I'm a newbee)
Post by: Mr.Agent on April 27, 2009, 12:52:52 PM
Its happaned me yesterday i tried to open a .exe on the zip protected but before i do it avast! sayed that its was a trojan so that a way that avast! is scanning everything that you use or load.....