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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: MLJ on May 04, 2009, 01:32:03 AM

Title: privacy center
Post by: MLJ on May 04, 2009, 01:32:03 AM

ok this privacy center thing showed up, I downloaded avast ( free version) to get rid of it. After restart i have no icons, no task bar and who knows what else.

All i can say is help.

matt

Title: Re: privacy center
Post by: onlysomeone on May 04, 2009, 09:50:40 AM

Hi MLJ!

Which is your operating system?

Do or did you use any other antivirus?
If yes, how did you remove it?

Which other security software do you use? (Firewall, antispyware,...)

yours
onlysomeone

Title: Re: privacy center
Post by: MLJ on May 04, 2009, 03:45:38 PM

Windows xp home

We have norton but it has not been updated in a very long time and i have not removed it as of yet just downloaded avast yesterday 

No other security software installed

Turning the comp on this morning the "privacy center " is still poping up

Title: Re: privacy center
Post by: onlysomeone on May 04, 2009, 04:24:48 PM

Two antivirus systems on one computer (especially if it is norton) often produce problems.

My advice:
Remove Avast and Norton via the control panel.
Then download and run the Avast! uninstall utility (http://avast.com/ger/avast-uninstall-utility.html) and the Norton removal tool (http://service1.symantec.com/Support/tsgeninfo.nsf/docid/2005033108162039).

Reboot your PC.
Install Avast.

Hope that everything works again now... :)

yours
onlysomeone

Title: Re: privacy center
Post by: John_M on May 04, 2009, 11:36:32 PM

A computer at our church was infected with Privacy Center.  I was able to remove it in Safe Mode running these utilities:

Malwarebytes' Anti-Malware
http://www.malwarebytes.org/mbam.php

SUPERAntiSpyware Free
http://www.superantispyware.com/superantispywarefreevspro.html

Norman Malware Cleaner
http://www.norman.com/Virus/Virus_removal_tools/

I also ran this in "normal" mode:

a-squared Free (formerly a² free)
http://download6.emsisoft.com/a2FreeSetup.exe

but it was totally wiped out by this point and a-squared didn't find anything.

I hope this helps!

Title: Re: privacy center
Post by: Lisandro on May 05, 2009, 12:38:52 AM

Quote from: John_M on May 04, 2009, 11:36:32 PM

A computer at our church was infected with Privacy Center. 
I hope this helps!

Thanks for posting.
Do you use avast Professional?