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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: jbourque on February 07, 2003, 08:48:17 PM

Title: Problem starting avast home edition 4.0
Post by: jbourque on February 07, 2003, 08:48:17 PM

get error message on splash screen. "Unknown Error" "storage cannot be created for the splash task."
Then " The requested resident task was not found." "The operation can not be complete."
Then "Uknown Error" "Configuration is not loaded properly." "Error: dbsd createobject."
  :( :(help please with this problem.  Jeff

Title: Re:Problem starting avast home edition 4.0
Post by: Roman Svihalek on February 07, 2003, 11:15:16 PM

Your problem is bad or old ODBC or MS Jet drivers. My sugestion is to update your system components. Download following patches from Microsoft site:
http://www.microsoft.com/downloads/details.aspx?FamilyID=9ad000f2-cae7-493d-b0f3-ae36c570ade8&DisplayLang=en
http://www.microsoft.com/data/download_Jet4SP3.htm

Install them and try to run avast! again. When you will have still problems do the following:

- find avast4.ini file located in Data subfolder of avast! installation
- change value of key "Database" from ODBC to XML