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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: rca on May 07, 2009, 03:52:41 AM

Title: trying to install avast
Post by: rca on May 07, 2009, 03:52:41 AM

will not install, tried for two hours. i dont know much about this stuff. was told i would like this better than avg. any help.  windows xp

Title: Re: trying to install avast
Post by: scythe944 on May 07, 2009, 04:35:43 AM

Did you uninstall AVG?  Try using their removal tool first, then try to install avast.  http://www.avg.com/download-tools

Title: Re: trying to install avast
Post by: DavidR on May 07, 2009, 04:20:22 PM

help us to help you, as there is no information to work with.

Why wouldn't it install, e.g. what errors ?

As scythe944 mentions not having uninstalled your previous AV is a normal culprit and we are seeing more remnants left behind with AVG8 even after uninstall, than with previous versions of it.