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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: 9stc on May 17, 2009, 07:54:35 PM

Title: Avast 4.8 Free problem
Post by: 9stc on May 17, 2009, 07:54:35 PM
我每隔一時, 都會用面版掃病毒, 但不知何解, 今次個面版無顯示出來, 請問何事?
因為現在avast的面版無法打開, 所以不能掃瞄病毒
我的電腦內還有a-square Free, 是否它的影響另arast有這問題? 謝謝~~~

Every time I would use the virus scan panel, but I do not know why, this time a non-display panel, may I ask what?
Avast because it is now unable to open the panel, it can not scan virus
My Computer there is a-square Free, whether it is the impact of another arast have this problem? thx~~~
Title: Re: Avast 4.8 Free一問
Post by: onlysomeone on May 17, 2009, 08:22:40 PM
Hi 9stc!

Please try to write in English as it would be a lot easier for us to help you. ;)

You can use Yahoo! Babel Fish (http://babelfish.yahoo.com/) or Google Translate (http://translate.google.com/) as assistance in translating.

yours
onlysomeone
Title: Re: Avast 4.8 Free一問
Post by: DavidR on May 17, 2009, 08:54:04 PM
Translation: Chinese (automatically detected) » English
我每隔一時, 都會用面版掃病毒, 但不知何解, 今次個面版無顯示出來, 有無人可以話我知咩事呢       

Every time I would use the virus scan panel, but I do not know why the panel of non-displayed, and no one can say I know it咩事

####
Typically this is because of having another Anti-Virus or remnants of one still on your system.

Have (or did) you another AV installed in this system, if so what was it and how did you get rid of it ?
Title: Re: Avast 4.8 Free一問
Post by: !Donovan on May 17, 2009, 11:08:23 PM
Part of DavidR's comment Translated to Chinese ;D:

通常这是因为有其他防病毒软件或遗留的一个仍然在您的系统。
有(或没有) ,你又影音安装在该系统中,如果是的话是什么以及你是如何摆脱呢?
Title: Re: Avast 4.8 Free一問
Post by: 9stc on May 19, 2009, 06:31:54 AM
Thank you! :)
Avast because it is now unable to open the panel, it can not scan virus
My Computer there is a-square Free, whether it is the impact of another arast have this problem?
Title: Re: Avast 4.8 Free problem
Post by: Tarq57 on May 19, 2009, 09:12:00 AM
Asquared works OK with Avast. Asquared is not an antivirus (it's an antimalware), have you ever had another antivirus installed with or before Avast?
Title: Re: Avast 4.8 Free problem
Post by: 9stc on May 19, 2009, 11:56:07 AM
no, just avast 4.8
Title: Re: Avast 4.8 Free problem
Post by: Tarq57 on May 19, 2009, 12:02:39 PM
What is your Operating System, please?

Try a repair of Avast, from the Control Panel, Add/remove programs, select  "Avast", select "change/remove", wait, then select "repair", then "next".
Title: Re: Avast 4.8 Free problem
Post by: 9stc on May 19, 2009, 12:57:52 PM
thx...
I look at the feasibility of this
Title: Re: Avast 4.8 Free一問
Post by: 9stc on May 19, 2009, 01:00:53 PM
Hi 9stc!

Please try to write in English as it would be a lot easier for us to help you. ;)

You can use Yahoo! Babel Fish (http://babelfish.yahoo.com/) or Google Translate (http://translate.google.com/) as assistance in translating.

yours
onlysomeone



   
Thank you for your presentation :)
Title: Re: Avast 4.8 Free problem
Post by: DavidR on May 19, 2009, 03:10:57 PM
OK another thing to try:

This may be a bit complex for on-line translation, but good luck. It isn't primarily for this problem, but it has worked in the past.
- Menu, Display Remnants, Log Viewer Remnants, Graphics glitches, etc.

-  Edit the C:\Program Files\Alwil Software\Avast4\DATA\avast4.ini using Notepad.
-  Find the [Common] section in the avast4.ini file, add the following line to the section
SunbeltKPFHack=2
-  Save the file.

You will be prompted by the avast! Self-defence module if this is OK answer Yes.

Also see http://forum.avast.com/index.php?topic=37609.msg315764#msg315764 (http://forum.avast.com/index.php?topic=37609.msg315764#msg315764)


Title: Re: Avast 4.8 Free problem
Post by: 9stc on May 19, 2009, 03:26:35 PM
OK another thing to try:

This may be a bit complex for on-line translation, but good luck. It isn't primarily for this problem, but it has worked in the past.
- Menu, Display Remnants, Log Viewer Remnants, Graphics glitches, etc.

-  Edit the C:\Program Files\Alwil Software\Avast4\DATA\avast4.ini using Notepad.
-  Find the [Common] section in the avast4.ini file, add the following line to the section
SunbeltKPFHack=2
-  Save the file.

You will be prompted by the avast! Self-defence module if this is OK answer Yes.

Also see http://forum.avast.com/index.php?topic=37609.msg315764#msg315764 (http://forum.avast.com/index.php?topic=37609.msg315764#msg315764)







What is the purpose? ???
Title: Re: Avast 4.8 Free problem
Post by: DavidR on May 19, 2009, 04:13:05 PM
To try and resolve your problem.

Whilst this is used to remove graphical remnants, usually as a result of how applications interact, it could also resolve something not being displayed.
Title: Re: Avast 4.8 Free problem
Post by: 9stc on May 19, 2009, 06:47:15 PM
oh~thx~~~~ ;)
Title: Re: Avast 4.8 Free problem
Post by: 9stc on May 19, 2009, 06:55:05 PM
What is your Operating System, please?

Try a repair of Avast, from the Control Panel, Add/remove programs, select  "Avast", select "change/remove", wait, then select "repair", then "next".


   
I have tried, but to no avail, the problem remains... :-\
Title: Re: Avast 4.8 Free problem
Post by: TIDYIDY on May 20, 2009, 12:52:45 AM
i don't have any answers to help , but a problem myself, i am running windows xp pro on my new laptop, i have downloaded avast home 4.8 onto it i am getting a message saying i have upgraded some files on my OS, and that i need to install it again, has anyone encountered this ?, and if so what can i do to fix it , as installing it again hasn't seemed to help thanks for any help
Title: Re: Avast 4.8 Free problem
Post by: Lisandro on May 20, 2009, 01:08:09 AM
Please, post the last 300-350 lines of avast log: C:\Program Files\Alwil Software\Avast4\DATA\log\Setup.log
Title: Re: Avast 4.8 Free problem
Post by: 9stc on May 26, 2009, 06:42:30 AM
Please, post the last 300-350 lines of avast log: C:\Program Files\Alwil Software\Avast4\DATA\log\Setup.log



   
What is the purpose? ???

When I get home, will try to find...!
Title: Re: Avast 4.8 Free problem
Post by: Tarq57 on May 26, 2009, 06:58:32 AM
This is confusing.
It would be real nice, and is forum protocol at most help forums, if new users posted their problem in a new topic, instead of tacking on a question in someone elses topic.

It would be useful if there was a forum FAQ on the forum homepage with suggested protocols.

9stc, I am not sure, but I think that Techs' reply was for TIDYTIDY.

9stc did you attempt the solution suggested by DavidR?
Title: Re: Avast 4.8 Free problem
Post by: Lisandro on May 26, 2009, 08:33:20 PM
What is the purpose? ???
Sorry, was answering TIDYIDY... he seems to have hijacked the thread ;D