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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: csro on June 24, 2009, 08:00:08 PM

Title: wireless network icon missing after install
Post by: csro on June 24, 2009, 08:00:08 PM
After installation and reboot, my wireless network icon is missing in the system tray. (No it's not hidden.) When I go into my network utility options, the box is checked to show the icon. If I clear then re-check, the icon instantly appears. But it's gone again the next time I boot up.

I also get a "Shell_NotifyIcon Fail" error message when booting up.

Windows XP SP2 fully updated
Avast fully updated
Microsoft Wireless Broadband Network

I just dumped McAfee because it was interfering with more and more of my programs. Now Avast, too?
Title: Re: wireless network icon missing after install
Post by: spg SCOTT on June 24, 2009, 08:09:49 PM
Hello csro,

firstly this is a contradiction of sorts:
Windows XP SP2 fully updated

SP3 has been available for over a year now and not updating it could leave you vulnerable to attack.

I just dumped McAfee because it was interfering with more and more of my programs. Now Avast, too?

How was this removed?
It may be necessary to follow these steps:
This article provides the steps to remove SecurityCenter from your computer.
http://ts.mcafeehelp.com/faq3.asp?docid=71525
Also for direct download: http://download.mcafee.com/products/licensed/cust_support_patches/VSCleanupTool.exe
and http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe (2007)

Sometimes, McAfee won't be completely removed if, before, you do not uninstall Avast, including the use of its "Uninstall Application" if necessary (www.avast.com/eng/faq-install-uninstall-avast.html).


Once this is done could you try to repair the avast installation?
start-->control panel-->add/remove programs-->avast-->click remove/change-->choose repair

-Scott-
Title: Re: wireless network icon missing after install
Post by: csro on June 24, 2009, 11:35:35 PM
Sorry. XP SP3 fully updated.

McAfee was totally removed per McAfee instructions (uninstall, reboot, McAfee removal tool, reboot) before installing Avast.

There was a previous post like this same thing, but was not resolved.
Title: Re: wireless network icon missing after install
Post by: mkis on June 25, 2009, 12:23:09 AM
Hi csro

you could try uninstall avast / download anew avast setup to folder in Program Files
Reinstall avast to the folder and run.

Do this rather than try Repair method
Check outcome this time.
 
Title: Re: wireless network icon missing after install
Post by: spg SCOTT on June 25, 2009, 12:24:57 AM
Have you tried a repair?

Or maybe a complete reinstall:
*** It is probably a good idea to download the newest version of avast before starting this***
 

I suggest an installation from the scratch:
1.Uninstall avast from Control Panel first.
2. Boot.
3. Download the latest version of Avast Uninstall (http://www.avast.com/eng/avast-uninstall-utility.html) and use it for complete uninstallation. Maybe you should boot in Safe Mode.
4. Boot.
5. Install again the latest avast! (http://www.avast.com/eng/programs.html) version.
6. Boot.
7. Check and post the results.

Are you having trouble connecting to wireless networks or is the icon just missing?

To get to the wireless connection for now you could:
-press start -->control panel-->network connections-->select the wireless network
or
start --> run--> type "ncpa.cpl" (without quotes) -->press enter
(this will bring up the network connections page also)
Title: Re: wireless network icon missing after install
Post by: spg SCOTT on June 25, 2009, 12:27:00 AM
 Sorry mkis, I missed your post ::)
Title: Re: wireless network icon missing after install
Post by: mkis on June 25, 2009, 12:42:47 AM
Hey that's okay.

I often think some of these kinds of glitches that occur might simply require repair or re-install.
I normally save avast setup to Program Files so can install by default into its own folder.
Rather than Run online setup.
Title: Re: wireless network icon missing after install
Post by: csro on June 25, 2009, 12:56:16 AM
I can connect no problem. Just the icon missing. BTW -- my Volume Control icon is missing, too.

I will try Repair first, then uninstall/re-install.