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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: lehbird on June 29, 2009, 02:12:01 PM

Title: System Runs very slow post installation
Post by: lehbird on June 29, 2009, 02:12:01 PM
Hello:

Last week I downloaded your program to rid my system of a virus and LOVE it and would like to purchase it......

However......I have found it has slowed down my Flight Simulator Program signifigantly. I tried pausing all the scanners but still no luck; there are still processes which remain running and slow my processing speeds.

I then decided to uninstall your program and all was fine with my system again as far as processing speed.

Anything I can do to keep your product installed and keep my processing speeds up?

Thanks,

Dave
Title: Re: System Runs very slow post installation
Post by: .: L' arc :. on June 29, 2009, 04:06:01 PM
-= Welcome to the forum..

-= What is your Operating System..? Capacity of RAM & type of processor..?
Title: Re: System Runs very slow post installation
Post by: Confused Computer User on June 29, 2009, 04:17:31 PM
Hi lehbird,

Welcome to the forum. Just a quick mention. It is also helpful if you mention your other security programs such as Norton for example. Prior to installing Avast! did you uninstall them? (and what method did you use?)
Title: Re: System Runs very slow post installation
Post by: lehbird on June 29, 2009, 04:19:16 PM
Thanks.

Windows XP / Dual Core Processor / 2G of RAM

Thanks,

Dave
Title: Re: System Runs very slow post installation
Post by: lehbird on June 29, 2009, 04:21:24 PM
Other than Windows Firewall, I have no other protection running in the backround.
Title: Re: System Runs very slow post installation
Post by: .: L' arc :. on June 30, 2009, 02:20:41 PM
-= Your system specs are good & avast wont be causing that much commotion with resources since avast is light..

-= Do you have any other antivirus before/alongside avast..?
Title: Re: System Runs very slow post installation
Post by: lehbird on June 30, 2009, 02:37:00 PM
I had MalwareBytes (Or something like that) but uninstalled it. I believe the base of my problem are a couple Avast processes (Unfortuantely, I can't name them right now)  which remain running even while Avast is paused. I tried to pause / end these processes, but wasn't permitted to. Again, once I uninstalled Avast and these processes were removed, all was well again.
Title: Re: System Runs very slow post installation
Post by: .: L' arc :. on June 30, 2009, 03:52:20 PM
-= ashServ.exe..?
Title: Re: System Runs very slow post installation
Post by: lehbird on June 30, 2009, 03:54:41 PM
That is one of them; there were one or two others as well....
Title: Re: System Runs very slow post installation
Post by: mkis on June 30, 2009, 04:51:36 PM
Hi lehbird

Welcome to the forum

Quote
I downloaded your program to rid my system of a virus


Please provide more details. What makes you sure that virus is fully removed?


Quote
there are still processes which remain running and slow my processing speeds.

You will need to name these processes and explain further what you are seeing on your screen, for example, in Task Manager.