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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: AHRIMANSEFID on July 09, 2009, 02:21:45 PM

Title: Vista SP2 Avast Servis Stop?
Post by: AHRIMANSEFID on July 09, 2009, 02:21:45 PM
Hi All
Me Install Avast Home And Pro Vista Sp2 Servis Stop Why.?
Title: Re: Vista SP2 Avast Servis Stop?
Post by: spg SCOTT on July 09, 2009, 03:29:31 PM
Hello AHRIMANSEFID,

Which version did you install? (home OR pro)

How is it stopped?
What error messages are you getting?

Was there any previous antivirus on the pc?
If so, how was it removed?

-Scott-
Title: Re: Vista SP2 Avast Servis Stop?
Post by: AHRIMANSEFID on July 09, 2009, 10:12:44 PM
me install home remov.
install pro terial.
 
Problem signature:
  Problem Event Name:   BEX
  Application Name:   ashAvast.exe
  Application Version:   4.8.1335.0
  Application Timestamp:   498a50ce
  Fault Module Name:   StackHash_59b2
  Fault Module Version:   0.0.0.0
  Fault Module Timestamp:   00000000
  Exception Offset:   021207d8
  Exception Code:   c0000005
  Exception Data:   00000008
  OS Version:   6.0.6002.2.2.0.256.1
  Locale ID:   1033
  Additional Information 1:   59b2
  Additional Information 2:   9b171221909b14c8c75a8017b6f5a56f
  Additional Information 3:   a7a7
  Additional Information 4:   2e2bf7391510e789f11f97996c3f8695

Read our privacy statement:
  http://go.microsoft.com/fwlink/?linkid=50163&clcid=0x0409
Title: Re: Vista SP2 Avast Servis Stop?
Post by: spg SCOTT on July 09, 2009, 11:32:41 PM
I haven't really seen the kind of message you got, so I'm not sure

Quote from: AhrimanSefid on July 09, 2009, 10:12:44 PM
  Exception Code:   c0000005

I think this is the error code that relates to error denied (file in use, limited user rights etc.)

Are you logged in as an administrator? or a limited account?

-Scott-
Title: Re: Vista SP2 Avast Servis Stop?
Post by: AHRIMANSEFID on July 09, 2009, 11:46:07 PM
no User Me Admini.
UAC Disable.
Title: Re: Vista SP2 Avast Servis Stop?
Post by: spg SCOTT on July 10, 2009, 12:11:18 AM
Did you have any antivirus before avast?

If so, how was it removed?
Also what other security software are you using?


-Scott-
Title: Re: Vista SP2 Avast Servis Stop?
Post by: AHRIMANSEFID on July 10, 2009, 12:14:08 AM
yes any.but active defender Windows.
Title: Re: Vista SP2 Avast Servis Stop?
Post by: spg SCOTT on July 10, 2009, 12:20:48 AM
What was the previous anivirus software installed on the computer?
Title: Re: Vista SP2 Avast Servis Stop?
Post by: AHRIMANSEFID on July 10, 2009, 12:23:52 AM
no
but install Avast home remove.
install pro.
end
Title: Re: Vista SP2 Avast Servis Stop?
Post by: spg SCOTT on July 10, 2009, 12:41:17 AM
Besides a complete re-install I am at a loss here, sorry.
Maybe someone else could help...

For the re-install:

*** It is probably a good idea to download the newest version of avast before starting this***
 
Quote from: Tech on June 24, 2008, 05:51:46 PM

I suggest an installation from the scratch:
1.Uninstall avast from Control Panel first.
2. Boot.
3. Download the latest version of Avast Uninstall (http://www.avast.com/eng/avast-uninstall-utility.html) and use it for complete uninstallation. Maybe you should boot in Safe Mode.
4. Boot.
5. Install again the latest avast! (http://www.avast.com/eng/programs.html) version.
6. Boot.
7. Check and post the results.

-Scott-


Title: Re: Vista SP2 Avast Servis Stop?
Post by: AHRIMANSEFID on July 10, 2009, 12:46:54 AM
ok.
Thanks.
Test and Back.
Title: Re: Vista SP2 Avast Servis Stop?
Post by: Lisandro on July 10, 2009, 12:49:31 AM
Are you installing avast in the default folder? Just guessing...
The installation from scratch should work...
Title: Re: Vista SP2 Avast Servis Stop?
Post by: AHRIMANSEFID on July 12, 2009, 12:27:32 AM
Hi.
Me Reinstall.Not Fix.
Yes Install default folder.
Title: Re: Vista SP2 Avast Servis Stop?
Post by: AHRIMANSEFID on July 12, 2009, 01:16:36 AM
Why?
Me No't Access To Send PM Or Change Profile ( Age, Gender, ...?
Title: Re: Vista SP2 Avast Servis Stop?
Post by: mevcit on July 12, 2009, 01:19:32 AM
Quote from: AhrimanSefid on July 12, 2009, 01:16:36 AM
Why?
Me No't Access To Send PM Or Change Profile ( Age, Gender, ...?

You will not be able to get the rights to change your profile info till you get 20 posts.
Title: Re: Vista SP2 Avast Servis Stop?
Post by: Tarq57 on July 12, 2009, 01:55:02 AM
Are you sure there has been no other antivirus before Avast? Even from months ago?
Maybe malware is causing this.
Title: Re: Vista SP2 Avast Servis Stop?
Post by: DavidR on July 12, 2009, 02:13:19 AM
Quote from: AhrimanSefid on July 12, 2009, 01:16:36 AM
Why?
Me No't Access To Send PM Or Change Profile ( Age, Gender, ...?

- The problem comes from drive by spammers, who having registered put objectionable or commercial links in their profile signature to try and gain link promotion, etc.

There have also been cases of the PM function being abused to spam forum members, so you will notice that you can't use the PM function either.

Unfortunately because of the actions of others legitimate members suffer by the actions to prevent this spamming.
Title: Re: Vista SP2 Avast Servis Stop?
Post by: AHRIMANSEFID on July 13, 2009, 09:09:04 PM
Hi
Thanks All For Help Me.
But Help For FIX Avast.
Remove,Rest,Install Now.
Send Error And Close.
Title: Re: Vista SP2 Avast Servis Stop?
Post by: AHRIMANSEFID on July 14, 2009, 10:52:48 AM
Hi.
Why Error RUN Start Avast! AntiVirus?
PlZ FIX SoftWare.
Problem signature:
  Problem Event Name:   BEX
  Application Name:   ashAvast.exe
  Application Version:   4.8.1335.0
  Application Timestamp:   498a50ce
  Fault Module Name:   StackHash_59b2
  Fault Module Version:   0.0.0.0
  Fault Module Timestamp:   00000000
  Exception Offset:   01fe07d8
  Exception Code:   c0000005
  Exception Data:   00000008
  OS Version:   6.0.6002.2.2.0.256.1
  Locale ID:   1033
  Additional Information 1:   59b2
  Additional Information 2:   9b171221909b14c8c75a8017b6f5a56f
  Additional Information 3:   a7a7
  Additional Information 4:   2e2bf7391510e789f11f97996c3f8695

 
Title: Re: Vista SP2 Avast Servis Stop?
Post by: AHRIMANSEFID on July 15, 2009, 12:34:57 PM
No't Help Me??????? ??? ??? ???
 :-X :-X
 >:( >:( >:( >:( >:( >:( >:( >:( >:( >:( >:( >:( >:( >:( >:( >:( >:( >:(
Title: Re: Vista SP2 Avast Servis Stop?
Post by: Tarq57 on July 15, 2009, 12:55:11 PM
I would, but I don't know how.
Are you certain there has never been another AV on this machine?
Title: Re: Vista SP2 Avast Servis Stop?
Post by: VojtaN on July 15, 2009, 01:22:02 PM
Hello,
try to uninstall Windows Defender. It causes some crashes quite often.
Title: Re: Vista SP2 Avast Servis Stop?
Post by: alfainfo on July 16, 2009, 11:58:05 AM
Windows Defender cannot be uninstalled from Windows Vista.
Can only be disabled, but i don't recommend, I don't think Defender is responsible for this.
Title: Re: Vista SP2 Avast Servis Stop?
Post by: Lisandro on July 16, 2009, 01:40:15 PM
Quote from: alfainfo on July 16, 2009, 11:58:05 AM
Windows Defender cannot be uninstalled from Windows Vista.
Yeah. It's not listed on add/remove programs applet.

Quote from: alfainfo on July 16, 2009, 11:58:05 AM
Can only be disabled, but i don't recommend, I don't think Defender is responsible for this.
I feel the same.