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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: Negeltu on May 26, 2004, 07:03:41 AM

Title: avast not scanning incoming email in thunderbird
Post by: Negeltu on May 26, 2004, 07:03:41 AM
I ran the mail protection wizard... but when I check my email the mail protection module isn't scanning anything.  it says it's running but says files scanned: 0

I'm using Thunderbird
Title: Re:avast not scanning incoming email in thunderbird
Post by: vojtech on May 26, 2004, 09:23:12 AM
Select manual setup in the wizard and check if your account is displayed at the "E-Mail Account Selection" page.
Title: Re:avast not scanning incoming email in thunderbird
Post by: Negeltu on May 27, 2004, 12:12:01 AM
Ok...  Here's what's happening.  I have Mozilla Mail and Thunderbird.  Avast is picking up my accounts in Mozilla Mail and not Thunderbird.  They are the same accounts.  Guess I'll just continue to use Mozilla Mail.  
Title: Re:avast not scanning incoming email in thunderbird
Post by: shgoh on May 27, 2004, 01:10:22 AM
you can set up thunderbird manually...

change the pop/smtp servers to 127.0.0.1

and your login name to something like yourloginname#yourpop.mail.com

this should work fine
Title: Re:avast not scanning incoming email in thunderbird
Post by: Negeltu on May 27, 2004, 01:58:07 AM
Ok... I copied the account settings from Mozilla Mail over to Thunderbird.  Now avast is scanning my thunderbird accounts  :)   It doesn't scan my outgoing though.  Most important for me was my incoming.   I switched to Thunderbird because Mozilla Mail won't come up when I click on email links in web pages.  That is a minor annoyance.  

Thanks for the help  :)
Title: Re:avast not scanning incoming email in thunderbird
Post by: shgoh on May 27, 2004, 06:38:29 AM
it should scan your outgoing mails too

just make sure your outgoing smtp server is set to 127.0.0.1

use smtp authentication which usually requires the same login name and password for the incoming server
Title: Re:avast not scanning incoming email in thunderbird
Post by: Negeltu on May 27, 2004, 07:25:36 AM
Tried setting it to that.  The only setting that allows me to send mail is the setting from my hosting provider.  
Title: Re:avast not scanning incoming email in thunderbird
Post by: vojtech on May 27, 2004, 09:21:45 AM
Please look if you have a file "prefs.js" in such a folder:
"C:\Documents and Settings\USERNAME\Application Data\Thunderbird\Profiles\PROFILE\XXXXXXXX.slt" ?
What is the exact name of the folder ?
Title: Re:avast not scanning incoming email in thunderbird
Post by: Negeltu on May 27, 2004, 01:37:47 PM
C:\Documents and Settings\Owner\Application Data\Thunderbird\Profiles\default\hg8en1pc.slt\prefs.js
Title: Re:avast not scanning incoming email in thunderbird
Post by: vojtech on May 27, 2004, 02:48:27 PM
Do you have the latest avast version (4.1.396) ?
Title: Re:avast not scanning incoming email in thunderbird
Post by: Negeltu on May 27, 2004, 09:50:52 PM
V. 4.1.396

--edit--

Obviously I don't have the SMTP info correct.  Avast! changes it if I run the mail wizard, but the settings do not work for my mail server.  It only sends with the settings that my hosting provider supplied, but Avast! won't scan it.

--edit--
Title: Re:avast not scanning incoming email in thunderbird
Post by: vojtech on May 28, 2004, 09:15:57 AM
The wizard modifies your Thunderbird account ? You wrote earlier that it did not find that account, so what ?
Title: Re:avast not scanning incoming email in thunderbird
Post by: Negeltu on May 28, 2004, 09:24:58 AM
It doesn't find my Thunderbird accounts, but finds my Mozilla Mail accounts.  Same thing with the Mozilla Mail.  It won't scan outgoing.
Title: Re:avast not scanning incoming email in thunderbird
Post by: vojtech on May 28, 2004, 11:28:48 AM
Could you send me files "prefs.js" from Mozilla and Thunderbird by email ? You can replace usernames with something if you are worried, passwords are not there. Thank you.
Title: Re:avast not scanning incoming email in thunderbird
Post by: Negeltu on May 29, 2004, 05:10:47 AM
I'll get them out to you tonight.  I appreciate the help.  The pop settings are the same in both though.  I copied the avast! settings from mozilla mail to thunderbird.  Now Avast! scans Thunderbird mail too.  Both Mozilla Mail and Thunderbird only send out with the SMTP settings that my hosting provider gave me... and ONLY on port 24 not port 25   ???  When I let Avast! modify the SMTP settings I am not able to send any mail out.
Title: Re:avast not scanning incoming email in thunderbird
Post by: Proteus93 on May 29, 2004, 10:36:15 AM
Strange that it's having difficulties with the specific settings. I sent off a mailing from my home account (also running Thunderbird 0.6) to my Hotmail account to give it a self-test, and the following just arrived (all headers are on, so don't mind the mailing info):

From :  Sean Nelson <proteus93@shaw.ca>
Sent :  May 29, 2004 2:27:43 AM
To :  proteus93@hotmail.com
Subject :  Email AV scan Test
 
  |  |  | Inbox  
 
MIME-Version: 1.0
Received: from pd2mo1so.prod.shaw.ca ([24.71.223.10]) by mc9-f3.hotmail.com with Microsoft SMTPSVC(5.0.2195.6824); Sat, 29 May 2004 01:30:27 -0700
Received: from pd5mr5so.prod.shaw.ca (pd5mr5so-qfe3.prod.shaw.ca [10.0.141.181]) by l-daemon (iPlanet Messaging Server 5.2 HotFix 1.18 (built Jul 28 2003)) with ESMTP id <0HYG00M0CVJX1J@l-daemon> for proteus93@hotmail.com; Sat, 29 May 2004 02:28:45 -0600 (MDT)
Received: from pn2ml1so.prod.shaw.ca ([10.0.121.145]) by pd5mr5so.prod.shaw.ca (Sun ONE Messaging Server 6.0 HotFix 1.01 (built Mar 15 2004)) with ESMTP id <0HYG007UGVJXMVJ0@pd5mr5so.prod.shaw.ca> for proteus93@hotmail.com; Sat, 29 May 2004 02:28:45 -0600 (MDT)
Received: from 93 (S010600091d0078fe.rd.shawcable.net [24.64.50.2]) by l-daemon (iPlanet Messaging Server 5.2 HotFix 1.18 (built Jul 28 2003)) with ESMTP id <0HYG00B6BVJW17@l-daemon> for proteus93@hotmail.com; Sat, 29 May 2004 02:28:45 -0600 (MDT)
X-Message-Info: JGTYoYF78jH9ZBEvSvrRxpZtlA9Pxq7o
Message-id: <40B8497F.60105@shaw.ca>
X-Accept-Language: en-us, en
User-Agent: Mozilla Thunderbird 0.6 (Windows/20040502)
X-Antivirus: avast! (VPS 0422-1, 05/27/2004), Outbound message
X-Antivirus-Status: Clean

Return-Path: proteus93@shaw.ca
X-OriginalArrivalTime: 29 May 2004 08:30:27.0873 (UTC) FILETIME=[32214910:01C44557]

--------------------------------------------------------------------------------
 
View E-mail Message Source  
Content-Type: text/plain; format=flowed; charset=us-ascii
Content-Transfer-Encoding: 7BIT

 
Testing SMTP scanning under Avast! mail protection.


---
avast! Antivirus: Outbound message clean.
Virus Database (VPS): 0422-1, 05/27/2004
Tested on: 5/29/2004 2:27:49 AM
avast! - copyright (c) 2000-2004 ALWIL Software.
http://www.avast.com
 
 
 It would appear that everything is working here, so I'll take a dig through there and see if I can find anything that may be different in my settings for it. I don't believe I made any physical changes to the server settings within Thunderbird itself with the wizard, though.
Title: Re:avast not scanning incoming email in thunderbird
Post by: DavidR on May 29, 2004, 01:16:30 PM
Currently avast doesn't scan web based (http) email, I don't know if that is likely to change in the near future. It is not using the pop3 protocol and as such is not scanned by the Mail scanner.

The thread below can provide more info, you can also use the search button at the top of every page and enter 'hotmail' without the quotes and this will bring up much more.

http://forum.avast.com/index.php?board=2;action=display;threadid=4463;start=msg32623#msg32623 (http://forum.avast.com/index.php?board=2;action=display;threadid=4463;start=msg32623#msg32623)

I use another program MailWasher pro to filter spam and any other unwanted email on my hotmail account. The beauty of this is that it examines the email at source (on the hotmail server) without downloading it. You can then delete those you have selected from the server and download the rest using your email program.

Unfortunate but that's the reality.

HTH David
Title: Re:avast not scanning incoming email in thunderbird
Post by: Negeltu on May 29, 2004, 02:04:05 PM
Are you referring to the previous poster?  I am not using http mail.  :)
Title: Re:avast not scanning incoming email in thunderbird
Post by: DavidR on May 29, 2004, 04:40:26 PM
Are you referring to the previous poster?  I am not using http mail.  :)

Yes reply was to previous post of - Proteus93. I was just pointing out that inbound hotmail won't be scanned, if (as I thought probably wrongly) he was looking for an inbound X-Antivirus: avast! entry

David
Title: Re:avast not scanning incoming email in thunderbird
Post by: Negeltu on May 30, 2004, 01:19:36 AM
DavidR,

Do you frequent CPF?
Title: Re:avast not scanning incoming email in thunderbird
Post by: DavidR on May 30, 2004, 01:41:51 PM
Do you frequent CPF?
??? I don't know what initials CPF are, so probably not.