Avast WEBforum
Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: Fer on August 03, 2009, 04:59:13 PM
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A virus entered in my computer, I had to uninstll avast to install it again, I couldn't and I had to restore the system with this tool of windows. Sddely I see that avast is ghost in my computer, is there but isn't there, every option is an error, like if I had only the program but no more files, I cannot delete it anyway, windows uninstaller, add programs, other uninstallers, the self avast tool, noway, I have to install it again, but I canot anyway, plase help.
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I suggest you to use Malwarebytes 1.39 Free http://download.cnet.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html?part=dl-10804572&subj=dl&tag=button Quick Scan > Attach the log on the forum.
Also do a Boot Time Scan with Avast! > Attach the log on the forum.
Download Hijackthis http://www.trendsecure.com/portal/en-US/tools/security_tools/hijackthis > Attach the log on the forum.
If you want u can alway do a quick scan with Windows Defender also if he see it.
Be sure you got a 2 Ways Firewall also (Inbound and Outbound) If you have XP Firewall then choice another firewall of your choice here http://www.matousec.com/projects/proactive-security-challenge/results.php
Mr.Agent
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Try to Boot into Safe Mode (http://www.pchell.com/support/safemode.shtml), then from there schedule a boot time scan or if avast wont work, repair avast installation via control panel, add/remove programs,remove/change,scroll down to see a repair function. Click repair.
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Be sure when u remove Avast! to remove it with the removal tool. http://www.avast.com/eng/avast-uninstall-utility.html
Bye and Thank you for help arc.
Mr.Agent ;D