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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: ericP on May 28, 2004, 11:13:41 AM

Title: Avast 0xc1 error
Post by: ericP on May 28, 2004, 11:13:41 AM
Hi,

I installed Kerio on my XP box,
 then Avast (seems to be good  ???).

I got the (french) message:
Erreur 0x000000c1.
L'écran splash n'a pas pu exécuter les programmes suivants:
c:\Program Files\Alwil Software\Avast4\ashSimpl.exe

I repair Avast, then boot, then des-install Avast, then boot, then install Avast, then boot, ...
Nothing to do: I get the same message.

I read on this forum I was not the only one with such a problem.
But I never found a solution.

PS: I had installed Norton Antivirus, the des-installed, but have some "after-effects" in my Registery: (HKEY_LOCAL_MACHINE/SOFTWARE/Symantec/... and HKEY_LOCAL_MACHINE/SYSTEM/Services/Eventlog/Application/LiveUpdate/...)

Some help please?
Thanks in advance.
Eric
Title: Re:Avast 0xc1 error
Post by: whocares on May 28, 2004, 02:00:19 PM
Hi,

what version of Kerio do you have ?

XP Home or Pro ? are all Windowsupdates applied ?

please remove all traces of Symantec/Norton AV before installing other scanners -> look at symantec website, e.g.  ClickHere (http://service1.symantec.com/SUPPORT/nav.nsf/docid/2001092114452606?Open&src=&docid=20011022162023905&nsf=support%5Cinter%5Cnavintl.nsf&view=de_docid&dtype=&prod=&ver=&osv=&osv_lvl=)

or use the above board-search for details on this..

 ;)