Avast WEBforum
Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: dford3772 on September 05, 2009, 03:02:37 AM
-
The System Tray icon will not open though it says it is running and it does not turn. I can open the memory test in Programs but the scan will go no further. Since I can't right click it I can't find out if it updated today. I am running 4.8.1335 on Vista Premium 32 bit.
I've never had this happen before. In fact I've been trouble free for ages. I did run an MBAM scan first but it found nothing.
What do I need to do?
Donna in Arkansas
-
The latest version is 4.8.1351.
What else has changed on your system recently ?
What avast processes are running in Task Manager, they begin with ash or asw, see image ?
Try a repair of avast. Add Remove programs, select 'avast! Anti-Virus,' click the Change/Remove button and scroll down to Repair, click next and follow. This has in the past resolved this out of sync issue between reported and actual VPS version.
-
Hi David,
As I have so little trouble I did panic and did not think straight. I re-started my PC and Avast came back up fine and updated to 1351 immediately. I
ran a scan and all seems to be well for now. Don't know if it was just hung somehow maybe on the update or what. I'll keep a sharper eye on it
from now on.
Thanks for the quick reply.
Donna in Arkansas
-
Computers, they have a mind of their own ;D
It really is hard to say after the fact, especially since you didn't get any errors displayer (or rather you didn't mention any).
That's me for the night, just after 3a.m.