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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: Adela on September 10, 2009, 06:25:55 PM

Title: a-blue ball disappeared while re-registering with avast! home
Post by: Adela on September 10, 2009, 06:25:55 PM
I have WinXP home, SP2.  Before switching to avast! home, I had AVG home but was able to delete it completely.

Hello, as I'm writing this I see avast! is back on my taskbar with the message that my 60-day trial period will end soon and to remedy the situation by re-registering for another 14 months.  I had done all of that when in the middle of it all, the a-blue ball had disappeared...

I shall try again the entire process from scratch and this time hopefully I'll get the re-registration completed without interruption, and will report to you either joyfully or...with a problem.   ;)  Adela
Title: Re: a-blue ball disappeared while re-registering with avast! home
Post by: DavidR on September 10, 2009, 06:44:26 PM
I would suggest this if you haven't already done so - AVG8.x Remover, download tool from here, http://www.avg.com/download-tools (http://www.avg.com/download-tools) there is a 32bit and 64 bit windows version, ensure you use the correct one.

I would also suggest that you update to Windows XP SP3 as this has been out for a little over a year now.
Title: Re: a-blue ball disappeared while re-registering with avast! home
Post by: Adela on September 13, 2009, 04:13:57 AM
Thank you David!  After I tried a few more times...alleluia!  The little a-ball remained and I was able to complete the process today!  I appreciate your suggestions which I'll keep in case it happens again when I have to re-register a year from now.  :o)        Adela
Title: Re: a-blue ball disappeared while re-registering with avast! home
Post by: DavidR on September 13, 2009, 02:55:16 PM
You're welcome.
Title: Re: a-blue ball disappeared while re-registering with avast! home
Post by: YoKenny on September 13, 2009, 04:10:14 PM
Hopefully you will have updated to XP SP3 by then also.  ;)
Title: Re: a-blue ball disappeared while re-registering with avast! home
Post by: Adela on September 13, 2009, 05:07:27 PM
Hi All, I really don't like SP3 because of the many bad reviews and complaints I read (which I also read of Win Vista and IE 7 & 8...) I'm happy with XP and IE 6.0; yet, I'm now stuck with those...  :'(

Yes, after having great results for 9 years and 9 months with my faithful Dell computer (and still going strong), I just bought a....Dell which is arriving soon. 
http://view.ed4.net/v/DBNY4S/Y4OXZ/C53QP9Z/HYOBPWF/MAILACTION=1&FORMAT=H (http://view.ed4.net/v/DBNY4S/Y4OXZ/C53QP9Z/HYOBPWF/MAILACTION=1&FORMAT=H)

I hope it is as good a buy as I thought it is, and will appreciate VERY
MUCH your opinion.  I had to decide in only 2 hours since I discovered the sale on its last few hours... I hope I can use my present still-good 4 year-old HD as a backup "slave"?

I understand this is not the forum for this type of post, and thanks ever so much for any suggestions!   :-)           Adela

P.S.  It also comes with Norton or McCaffe for 15 month subs.  I chose the latter (lesser of the evils?)...
Title: Re: a-blue ball disappeared while re-registering with avast! home
Post by: YoKenny on September 13, 2009, 05:43:27 PM
Typical high pressure advertising.

Next they will get Vince the Slap Chop guy to market their stuff:
http://www.youtube.com/watch?v=rUbWjIKxrrs

I go to a local PC store that is only 10 minutes walk away and I get what I want without pre-installed limited use trials and advertising gimmicks.
Title: Re: a-blue ball disappeared while re-registering with avast! home
Post by: Adela on September 13, 2009, 08:40:29 PM
Thanks YoKenny, but I too would go to the local PC store IF I had the guts and the knowledge for it.  Otherwise, even a local store could take advantage and convince me!  lol!  Unfortunately I can't afford to continue to invest in techis, who could probably direct me in the right path.  :)   I'll ust have to grin and bear!

Thank you again!     Adela
Title: Re: a-blue ball disappeared while re-registering with avast! home
Post by: Lisandro on September 14, 2009, 12:03:52 AM
Hi All, I really don't like SP3 because of the many bad reviews and complaints I read (which I also read of Win Vista and IE 7 & 8...) I'm happy with XP and IE 6.0; yet, I'm now stuck with those...  :'(
SP3 is a must have for XP... I see no reason for not upgrading the OS.
Title: Re: a-blue ball disappeared while re-registering with avast! home
Post by: Adela on September 14, 2009, 12:50:49 AM
Quote
SP3 is a must have for XP... I see no reason for not upgrading the OS.

Hi and thank you tech, luckily (or unluckily) with my new computer comes new software so I won't need to upgrade to SP3...   Even the problem with the a-blue ball I had, resolved itself without the SP3.  :)

Thanks again!         Adela

Title: Re: a-blue ball disappeared while re-registering with avast! home
Post by: Lisandro on September 14, 2009, 12:57:55 AM
You're welcome. Feel free to come back any time you need help or just to change experiences 8)