Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: Counsel on October 07, 2009, 03:50:08 PM

Title: Avast 4 is blocking Youtube videos from playing
Post by: Counsel on October 07, 2009, 03:50:08 PM

I've updated to the latest version of Avast, and still have major issues with Youtube videos not loading.
How do I know it's Avast ?
because when I stop all avast services (I'm using Internet, Email, Standard, and Web shields), the videos load immediately

I've tried setting all of youtube's urls (ytimg, etc) to be ignored, but it doesn't matter.

Anyone with similar issues ?

Title: Re: Avast 4 is blocking Youtube videos from playing
Post by: Lisandro on October 07, 2009, 09:57:23 PM

Which is your firewall?

Title: Re: Avast 4 is blocking Youtube videos from playing
Post by: Counsel on October 08, 2009, 01:33:34 AM

No firewall.
Disabled Win Firewall

Title: Re: Avast 4 is blocking Youtube videos from playing
Post by: Lisandro on October 08, 2009, 02:48:15 PM

Quote from: Counsel on October 08, 2009, 01:33:34 AM

Disabled Win Firewall

No need for that. In fact, it's good to let it running.

Any other security program that could interfere? ThreatFire?

Title: Re: Avast 4 is blocking Youtube videos from playing
Post by: Counsel on October 09, 2009, 02:29:41 PM

Hi, no, no other security.

When I  rightclick the avast icon and choose   "Stop On-Access Protection", as soon as the services have stopped, the page loads.
very strange.

So for now I'm just stopping the protection long enough to get a video to load, then back on.
kind of a pain, but....

Title: Re: Avast 4 is blocking Youtube videos from playing
Post by: bobo1 on October 09, 2009, 03:09:45 PM

HI,
Youtube video needs flashplayer to work properly. Have you got the latest flashplayer installed. Avast should not interfere with this website with all shields running!.

Title: Re: Avast 4 is blocking Youtube videos from playing
Post by: Counsel on October 10, 2009, 03:40:19 PM

from my first post:
"...How do I know it's Avast ?
because when I stop all avast services (I'm using Internet, Email, Standard, and Web shields), the videos load immediately"

yes, I have flash

I guess I'm the only one experiencing this.  Thanks for the suggestions, though.

Title: Re: Avast 4 is blocking Youtube videos from playing
Post by: Tarq57 on October 11, 2009, 02:47:41 AM

What AV was installed on the system before Avast?
Are the shields set to the default sensitivity?

Title: Re: Avast 4 is blocking Youtube videos from playing
Post by: narc on November 12, 2020, 02:46:45 AM

Hi. I have the same issue, the youtube videos will not play.

Is there a fix or should I unsubscribe from Avast?

Title: Re: Avast 4 is blocking Youtube videos from playing
Post by: narc on November 12, 2020, 02:58:25 AM

Well... I found a fix, it's quite simple.

You go in Avast/Menu/Settings/General/Exceptions and just add www.youtube.com 

Title: Re: Avast 4 is blocking Youtube videos from playing
Post by: rocksteady on November 12, 2020, 10:26:21 AM

@narc
You should not need to set youtube as a general exeption to watch videos. Not a good idea.
Have you tried turning off one Avast shield at a time to isolate and find which shield is actually preventing play?

Some questions to help us help you:
Which browser or browsers have you tried?
Which version of Avast and whether Free or Paid?  (Can we assume it is not Avast 4 as per subject line of this post.)
Which version of Windows?
Any other security software installed now or in the past?