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Other => General Topics => Topic started by: normishmael on October 08, 2009, 03:52:54 AM

Title: Comodo virus data-base debacle!
Post by: normishmael on October 08, 2009, 03:52:54 AM
More Creating Trust Online!!
https://forums.comodo.com/other_gene...-t46124.0.html

And check out some classic Melih on page 4 here:
http://forums.comodo.com/feedbackcom...-t46150.0.html
Title: Re: Comodo virus data-base debacle!
Post by: sded on October 08, 2009, 04:00:05 AM
Now that Melih has punished his lowest level subordinate, I guess all is well.  Or did he get a name change and reincarnation like Toggie?  At least they don't need a big announcement or email campaign to help their users recover like a responsible company might do-nobody can ask for a refund.   
Title: Re: Comodo virus data-base debacle!
Post by: normishmael on October 08, 2009, 04:03:21 AM
sded:
LOL!!

"Ward/Melih, don't you think you were a little hard on the Toggie last night?" ...
Title: Re: Comodo virus data-base debacle!
Post by: Lisandro on October 08, 2009, 02:47:20 PM
When we lost confidence... don't lose time there...
Title: Re: Comodo virus data-base debacle!
Post by: bob3160 on October 08, 2009, 04:53:14 PM
When we lost confidence... don't lose time there...
Why Tech,
I'm having fun over there.... ;D ;D ;D
https://forums.comodo.com/general_discussion_off_topic_anything_and_everything/rewarding_our_loyal_forum_followers_1000_to-t45956.0.html;msg332762#msg332762 (https://forums.comodo.com/general_discussion_off_topic_anything_and_everything/rewarding_our_loyal_forum_followers_1000_to-t45956.0.html;msg332762#msg332762)
Title: Re: Comodo virus data-base debacle!
Post by: Lisandro on October 08, 2009, 04:58:07 PM
I don't have stomach for that...
Title: Re: Comodo virus data-base debacle!
Post by: sded on October 08, 2009, 05:09:11 PM
Took a look at the other thread at http://forums.comodo.com/other_general_gui_etc_bugs/cmdagentexe_hogging_cpu-t46124.0.html .  LOL, I wonder how they expect most users to find it when they categorize it as a GUI bug, instead of an AV bug.
Title: Re: Comodo virus data-base debacle!
Post by: Hermite15 on October 08, 2009, 05:29:50 PM
this forum has become ugly, just ugly...I never installed their AV, so I'm not concerned by the bug, but that's not the point; it's the atmosphere there, and that "this person has been dealt with accordingly"...even if needed...should never be said publicly, that's insane and cheap.
Title: Re: Comodo virus data-base debacle!
Post by: nmb on October 08, 2009, 05:40:36 PM
this forum has become ugly, just ugly...I never installed their AV, so I'm not concerned by the bug, but that's not the point; it's the atmosphere there, and that "this person has been dealt with accordingly"...even if needed...should never be said publicly, that's insane and cheap.

what do you mean by "this" forum?. i think it should be "that" forum.

nmb
Title: Re: Comodo virus data-base debacle!
Post by: Hermite15 on October 08, 2009, 05:42:41 PM
this forum has become ugly, just ugly...I never installed their AV, so I'm not concerned by the bug, but that's not the point; it's the atmosphere there, and that "this person has been dealt with accordingly"...even if needed...should never be said publicly, that's insane and cheap.

what do you mean by "this" forum?. i think it should be "that" forum.

nmb

I meant Comodo forums if you had some doubts  ;D (I guess I said "this" because I've been familiar with it)
Title: Re: Comodo virus data-base debacle!
Post by: intrepid44 on October 08, 2009, 05:43:20 PM
When we lost confidence... don't lose time there...
Why Tech,
I'm having fun over there.... ;D ;D ;D
https://forums.comodo.com/general_discussion_off_topic_anything_and_everything/rewarding_our_loyal_forum_followers_1000_to-t45956.0.html;msg332762#msg332762 (https://forums.comodo.com/general_discussion_off_topic_anything_and_everything/rewarding_our_loyal_forum_followers_1000_to-t45956.0.html;msg332762#msg332762)
lmao bob, that was me getting them going!! lmao
Title: Re: Comodo virus data-base debacle!
Post by: bob3160 on October 09, 2009, 12:45:03 AM
When we lost confidence... don't lose time there...
Why Tech,
I'm having fun over there.... ;D ;D ;D
https://forums.comodo.com/general_discussion_off_topic_anything_and_everything/rewarding_our_loyal_forum_followers_1000_to-t45956.0.html;msg332762#msg332762 (https://forums.comodo.com/general_discussion_off_topic_anything_and_everything/rewarding_our_loyal_forum_followers_1000_to-t45956.0.html;msg332762#msg332762)
lmao bob, that was me getting them going!! lmao
Didn't see your post ???
Title: Re: Comodo virus data-base debacle!
Post by: Mr.Agent on October 09, 2009, 12:51:06 AM
http://forums.comodo.com/feedbackcommentsannouncementsnews_cis/workaround_for_the_99_cpu_problem_with_the_latest_virus_db_updates-t46150.135.html

10nd post (the last) by karen.

This is really a drama for him i hope Comodo is happy for what they did. My self i wouldnt be happy to lose important personal stuff :(

Mr.Agent
Title: Re: Comodo virus data-base debacle!
Post by: Hermite15 on October 09, 2009, 01:06:29 AM
http://forums.comodo.com/feedbackcommentsannouncementsnews_cis/workaround_for_the_99_cpu_problem_with_the_latest_virus_db_updates-t46150.135.html

10nd post (the last) by karen.

This is really a drama for him i hope Comodo is happy for what they did. My self i wouldnt be happy to lose important personal stuff :(

Mr.Agent

yeah she's responsible for what happened to her, see my answer here:
http://forums.comodo.com/feedbackcommentsannouncementsnews_cis/workaround_for_the_99_cpu_problem_with_the_latest_virus_db_updates-t46150.0.html;msg333194#msg333194
Title: Re: Comodo virus data-base debacle!
Post by: bob3160 on October 09, 2009, 04:45:26 AM
Logos,
Not a very nice answer. There are many people that don't do backups.
A software company does have a certain responsibility towards their customers.
Making sure that what they release as an update doesn't cause the destruction of their system or data
is one of them.
Had they (Comodo) properly tested the update prior to going live with it's release, her data loss would most likely never have occurred.
But then it's always easier to blame the customer for their ignorance then to accept the blame for something that with a little bit of care
could have been prevented.
Title: Re: Comodo virus data-base debacle!
Post by: Hermite15 on October 09, 2009, 11:48:13 AM
Logos,
Not a very nice answer. There are many people that don't do backups.
A software company does have a certain responsibility towards their customers.
Making sure that what they release as an update doesn't cause the destruction of their system or data
is one of them.
Had they (Comodo) properly tested the update prior to going live with it's release, her data loss would most likely never have occurred.
But then it's always easier to blame the customer for their ignorance then to accept the blame for something that with a little bit of care
could have been prevented.


Bob, not a very relevant answer from you, you should have read my next post in the same thread  ;) Disasters are always to a certain extend likely to happen on any computer, for millions of reasons, and newbies, although they're unaware of it, are suicidal users, turning their computers on like they turn their TV on, expecting it to work and broadcast the Internet, whatever. Reality is different, and they should be told about it. This said, again, read my next post in that thread, I'm not that bad  :)
Title: Re: Comodo virus data-base debacle!
Post by: bob3160 on October 09, 2009, 02:49:01 PM
Quote
Bob, not a very relevant answer from you,
It's not relevant because you don't want to accept the fact that Comodo could have prevented her problems had they done their job.
Title: Re: Comodo virus data-base debacle!
Post by: Hermite15 on October 09, 2009, 02:51:27 PM
never saw it go that far in three years, I mean since I know Comodo forums, people reacting more and more vehemently as the thread goes on...sounds understandable...how a small bad database update can screw up tens and tens of systems, this is amazing. Lucky me I never used the AV component of CIS (not related to the current and may be now solved issue - solved in the sense that it wont happen with the new update at least...)...I think I'll stick to that  ;D

 https://forums.comodo.com/empty-t46150.0.html;new
Title: Re: Comodo virus data-base debacle!
Post by: Hermite15 on October 09, 2009, 02:54:21 PM
Quote
Bob, not a very relevant answer from you,
It's not relevant because you don't want to accept the fact that Comodo could have prevented her problems had they done their job.

no it's not relevant because you didn't read my next post after the one you mentioned  ::) How do you know I don't accept the fact that Comodo could have prevented this disaster for the tens of affected users, how  ??? where did I write that, where did I mean that  ??? On top of being irrelevant you're also wrong. But a user saving his data on his system drive is also looking for trouble isn't he...the fact that he's not aware of it is not relevant. Systems can break, not only with Comodo. OEMs are also responsible, for selling systems with one partition on board (this is slowly changing I've noticed...), and not teaching a few basis to their newbies customers. And again, newbies should be warned they don't buy a TV when they acquire a PC.
Title: Re: Comodo virus data-base debacle!
Post by: bob3160 on October 09, 2009, 03:14:46 PM
Quote
no it's not relevant because you didn't read my next post after the one you mentioned
Have it your way.
Title: Re: Comodo virus data-base debacle!
Post by: Dch48 on October 11, 2009, 11:08:15 AM
Despite the problem caused by a bad database update (which was quickly fixed), Comodo remains the best full Security Suite available, paid or otherwise. The problem was handled in the only way feasible to do so.
Title: Re: Comodo virus data-base debacle!
Post by: normishmael on October 11, 2009, 11:17:01 AM
That is the solemn truth!!

Dch48: Please thank of me for your Cool-aid paper cup needs.
I will meet or beat the best offer from any competitor.

Remember "When you  Drink the brew,
                Norm thinks of you"!!

The only MELIH approved paper cups on the net!!
Title: Re: Comodo virus data-base debacle!
Post by: YoKenny on October 11, 2009, 12:03:37 PM
Let's not have this topic turn into another Obama's Nobel award.

@Dch48
You need to heed the people here as they have lots of experience like bob3160.
Title: Re: Comodo virus data-base debacle!
Post by: Dch48 on October 11, 2009, 12:10:42 PM
Sorry but I don't think I need to "heed" anybody. Especially not someone who posts in another product's forums just to stir up trouble. I'm here because I like avast! as well as Comodo and I should be able to express my opinions.
Title: Re: Comodo virus data-base debacle!
Post by: normishmael on October 11, 2009, 12:18:42 PM
Ok guys,I am done. Ban me. But first check the Comodo forums to see where this guy really stands.
Title: Re: Comodo virus data-base debacle!
Post by: bob3160 on October 11, 2009, 03:07:16 PM
Quote
I'm here because I like avast! as well as Comodo and I should be able to express my opinions.
You certainly have that right the same as every one else. :)
Welcome to the forum.
Title: Re: Comodo virus data-base debacle!
Post by: Dch48 on October 12, 2009, 12:49:40 AM
Quote
I'm here because I like avast! as well as Comodo and I should be able to express my opinions.
You certainly have that right the same as every one else. :)
Welcome to the forum.

Thanks Bob and I apologize for misunderstanding your intentions on the other forum.
Title: Re: Comodo virus data-base debacle!
Post by: bob3160 on October 12, 2009, 02:06:46 AM
No problem Dch48. :)