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Other => Viruses and worms => Topic started by: lfigo170 on November 15, 2009, 07:16:30 PM

Title: Help my computer is infected
Post by: lfigo170 on November 15, 2009, 07:16:30 PM
First Im sorry bcouse my English is too bad :-\
My computer  is infected.
But I dont know whats the name of that virus & Where is the infacted file.
I`ve installed & updated avast but my computer is steel infacted.

please help me :'(
Title: Re: Help my computer is infected
Post by: superhacker on November 15, 2009, 07:21:43 PM
go here:follow instructions:take care in the rootkit curing
http://forum.avast.com/index.php?topic=50106.0 (http://forum.avast.com/index.php?topic=50106.0)
Title: Re: Help my computer is infected
Post by: nmb on November 15, 2009, 07:22:47 PM
Hello lfigo170,

you can get malwarebytes antimalware from here : http://download.bleepingcomputer.com/malwarebytes/mbam-setup.exe

install, update and run a full scan. remove found items, reboot if needed. please post back the log using additional options while posting here.

then get super antispyware : http://www.filehippo.com/download_superantispyware/download/94a8bb1a8c0dc9327a6ea07a3ddcffde/

install, update and run a full scan. remove found items, reboot if needed.

post back the logs.

nmb
Title: Re: Help my computer is infected
Post by: hello123 on November 15, 2009, 07:23:58 PM
Don't delete infected items, quarantine them.
Title: Re: Help my computer is infected
Post by: DavidR on November 15, 2009, 08:20:49 PM
Don't delete infected items, quarantine them.

That is the correct instruction for MBAM as there is no Quarantine option, the Remove option (see image) actually places the file in Quarantine as well as removing it from the original location.

However, I believe SAS does a Quarantine option which should be used, 'first do no harm,' quarantine and investigate.
Title: Re: Help my computer is infected
Post by: mikaelrask on November 15, 2009, 08:23:58 PM
superantispyware does querantine the threat before it is deleted in case it should be a false threat. just wanna inform you on that. 
Title: Re: Help my computer is infected
Post by: DavidR on November 15, 2009, 08:33:10 PM
Thanks for the info, it is a very long time since I ever got infected over 5 years, so my tools don't find very much to be familiar with their cleaning routines ;D
Title: Re: Help my computer is infected
Post by: lfigo170 on November 17, 2009, 02:32:57 PM
thanks every body

i~done every thing but my computer is infected yet.

what should i do :'(
Title: Re: Help my computer is infected
Post by: nmb on November 17, 2009, 02:42:55 PM
Hello lfigo170

how do you say that your computer is infected?..

nmb
Title: Re: Help my computer is infected
Post by: Jastis Bago on November 19, 2009, 06:15:56 AM
thanks every body

i~done every thing but my computer is infected yet.

what should i do :'(

your pc infected by confickier...so...u can scan within Norman malware cleaner.....
Title: Re: Help my computer is infected
Post by: nmb on November 19, 2009, 07:29:31 AM
your pc infected by confickier...

how did you find it out, I guess..
Title: Re: Help my computer is infected
Post by: Shiw Liang on November 19, 2009, 07:36:37 AM
Better try it because we are not sure about it!^^
Title: Re: Help my computer is infected
Post by: nmb on November 19, 2009, 07:52:56 AM
Better try it because we are not sure about it!^^

we have to wait until lfigo170 reply.
Title: Re: Help my computer is infected
Post by: lfigo170 on November 20, 2009, 07:54:20 PM
I`M so sorry for late  :-[
Hello lfigo170

how do you say that your computer is infected?..

nmb
A few minutes after i connect my PC to internet the virus changes the screen of IE
& it disables my voice system

If I disable my local area connection the icon of LAN steels as its connected. but it disables connection to internet.
I'm sorry for my bad English again.
Title: Re: Help my computer is infected
Post by: .: L' arc :. on November 21, 2009, 01:44:33 AM
 Would you please post the result of your MBAM and avast! scan?
Title: Re: Help my computer is infected
Post by: lfigo170 on November 25, 2009, 04:15:13 AM
Would you please post the result of your MBAM and avast! scan?
Thank you every body
I'm sorry again
MBAM didn`t find any infected item
Title: Re: Help my computer is infected
Post by: Jastis Bago on November 28, 2009, 04:14:17 AM
u can upload virus simple here...