Avast WEBforum

Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: obreel on November 15, 2009, 10:54:24 PM

Title: My Resident Protection icon disappeared after updating my firewall
Post by: obreel on November 15, 2009, 10:54:24 PM
I am running Windows Vista Home Premium on a Toshiba laptop. I've just updated my Online Armor firewall from 3.5 to 4.0 and my Avast resident protection icon disappeared after the reboot. I've tried clicking the ashDisp.exe in the Avast program files but nothing happens. I've rebooted my system twice. Any ideas? ???
Title: Re: My Resident Protection icon disappeared after updating my firewall
Post by: Lisandro on November 16, 2009, 11:23:31 AM
Can you try to repair your installation?
Go to Control Panel > Add/Remove programs > avast! antivirus > Remove. Then choose Repair function in the popup window (Repair).

If this does not help, can you uninstall / boot / install / boot again?
Title: Re: My Resident Protection icon disappeared after updating my firewall
Post by: DavidR on November 16, 2009, 03:26:31 PM
Better still I would say is to check the OA settings if it has a start-up section, etc. and ensure that ashDisp.exe is not blocked or it could happen again.
Title: Re: My Resident Protection icon disappeared after updating my firewall
Post by: obreel on November 17, 2009, 10:48:24 PM
I tried both of the suggestions, no icon. The program is running per task manager just no icon available?!?
Title: Re: My Resident Protection icon disappeared after updating my firewall
Post by: DavidR on November 17, 2009, 11:17:14 PM
Set OA into learning mode or what ever it is called and reinstall avast.

avast! icon missing - As a temporary measure until this is resolved you can create a desktop shortcut for this file C:\Program Files\Alwil Software\Avast4\ashDisp.exe (the avast icon and interface to the providers).  Right click on the file and select Send To, Desktop (create shortcut). You will need to run this after each boot until the problem is resolved.

What other security based software do you have that might block new startup entries, e.g. Spybot S&D (TeaTimer), AdAware (AdWatch), SpySweeper, Spyware Doctor (StartUpGuard or OnGuard), PrevX, WinPatrol, ProcessGuard, etc. ?


Check the option in the Appearance tab of Program Settings.

What happens if you double click on the C:\Program Files\Alwil Software\Avast4\ashDisp.exe file ?