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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: Bellzemos on November 26, 2009, 08:34:39 PM

Title: The Program Update
Post by: Bellzemos on November 26, 2009, 08:34:39 PM
Hello! Avast automaticaly downloads and installs iAVS updates, but doesn't notify me on a new program version update (I have it set to "Ask when update is available"). Why is that so? Thank you!
Title: Re: The Program Update
Post by: spg SCOTT on November 26, 2009, 08:37:41 PM
It *may* be simply that you have not been chosen to be notified yet.

IIRC, the updates are spread over about a week, so that the servers are not overloaded.

You may find that you have not got the notification yet...I find that I get it a bit later than others...
Title: Re: The Program Update
Post by: DavidR on November 26, 2009, 09:17:09 PM
Hello! Avast automaticaly downloads and installs iAVS updates, but doesn't notify me on a new program version update (I have it set to "Ask when update is available"). Why is that so? Thank you!

As has been mentioned, it is on a 7 day cycle, but there is nothing stopping you doing a manual Program Update check, when you know there is one available (as regular forum users do).
Title: Re: The Program Update
Post by: Bellzemos on November 26, 2009, 10:51:05 PM
I see, thank you for the explanation!  :)
Title: Re: The Program Update
Post by: MikeBCda on November 26, 2009, 11:29:16 PM
I suspect that for any given update, there's a certain amount of randomness in the order of the "call list" (for notifying or auto-updating) each time.  I got the notification about 1367 when I first got online this morning, and there's been other times I feel I've probably been way down the list, judging by comments from others who'd already gotten it.
Title: Re: The Program Update
Post by: Tarq57 on November 27, 2009, 05:12:37 AM
One thing is that unless you happen to be looking at the monitor for the minute or so that the update notice (a sliding green box) appears, you may miss it.
Got it this morning at about 2130 UTC.
Title: Re: The Program Update
Post by: cinchez on November 27, 2009, 05:37:05 AM
*Bump*
When I check the avast! Log viewer, I noticed that there has some updating going on but it failed...
<Function setifaceUpdatepackages() has failed. Return code is 0x00000426, dwRes is 00000312>

What does this mean? Does this imply "The not receiving program update?" problem?

Thanks^^

-AnimeLover^^
Title: Re: The Program Update
Post by: nmb on November 27, 2009, 05:38:51 AM
What does this mean? Does this imply "The not receiving program update?" problem?

Hello kevin,

I generally don't worry about the logs unless I really have some problem with avast!

nmb
Title: Re: The Program Update
Post by: cinchez on November 27, 2009, 06:07:44 AM
Hi Murali,

Thanks for sharing ur thoughts...

I feel relieved now..Thanks again..

-AnimeLover^^
Title: Re: The Program Update
Post by: Chim on November 27, 2009, 06:58:47 AM
With the previous Program Update, I waited for definitely more than 7 days.  It think it was closer to 3 weeks and it never came.  I finally did the Manual Update.

But, with this latest one, I was notified right away.
Title: Re: The Program Update
Post by: nmb on November 27, 2009, 07:05:41 AM
Thanks for sharing ur thoughts...
I feel relieved now..Thanks again..

you are welcome.
Title: Re: The Program Update
Post by: Bellzemos on November 30, 2009, 10:19:33 PM
I updated it manually, but when I click on "about" it says it's still the September version:

(http://www.shrani.si/f/1Y/gb/3PWsC4Nq/sep.jpg)

It's probably just a typo, since the version number is the November's one. What do you think?
Title: Re: The Program Update
Post by: DavidR on November 30, 2009, 10:25:01 PM
Have you rebooted, if not that should use the new information ?

If you have, try a repair of avast. Add Remove programs, select 'avast! Anti-Virus,' click the Change/Remove button and scroll down to Repair, click next and follow. This has in the past resolved this out of sync issue between reported and actual VPS version.
Title: Re: The Program Update
Post by: spg SCOTT on November 30, 2009, 10:25:44 PM
That is right. Mine displays the same. I think it is down to when they are built, so they get tested internally or something...

I wouldn't worry.  It is not really the date that is important, but the build number, which shows you have the most recent version.


Edit: just seen David's post, if I remember correctly, the build date was always a little behind...is it the same with you David?

Just found an old post of mine: the 1348 version released in August had the date of may...seems to be correct the way I see it...

http://forum.avast.com/index.php?topic=47445.msg400284#msg400284
Title: Re: The Program Update
Post by: Bellzemos on November 30, 2009, 10:58:45 PM
So... I should just leave it as it is? The program itself works fine I think.
Title: Re: The Program Update
Post by: DavidR on November 30, 2009, 11:19:47 PM
I must admit I never checked mine for build date (mine also shows Sept 2009) only ever worry about the build number. So I wouldn't be concerned about it.
Title: Re: The Program Update
Post by: Bellzemos on November 30, 2009, 11:21:54 PM
Thank you!  :)
Title: Re: The Program Update
Post by: medvedcod4 on December 01, 2009, 01:51:35 PM
привет!! давно пользуюсь avast - ом и хочу сказать вам огромное спасибо за прогу!! я в своем городе многим ее установил!! классная прога! и ни кто не жалуется - самое главное что она бесплатна, что очень важно в наше не спокойное время!!
Title: Re: The Program Update
Post by: bobo1 on December 02, 2009, 01:19:00 AM
Latest program update broke XP SP3 on my computer in normal boot mode BSOD. Had to boot in safe mode to remove avast latest version. AMD processor 751MHZ 384 mb ram. Gone to previous version of avast and ok again.
Will wait untill version 5 comes out. Disabled program update for now! :o
Title: Re: The Program Update
Post by: DavidR on December 02, 2009, 01:31:00 AM
No problem here with XP Pro SP3, a flawless update for me as usual.

Did you not try doing a clean install with the latest version rather than dropping back to the old version ?

The reason it is important to use this update as it closes an exploit.
Title: Re: The Program Update
Post by: bobo1 on December 02, 2009, 09:57:52 AM
Something in avast when it was updating got screwed up in the latest version. System restore was no good. Had to hack away at windows registry in safe mode removed all avast entrys and files in C:windows\ programs files. & %temp% cleared, and started again downloaded latest version & now functional! and working well. :D
Title: Re: The Program Update
Post by: DavidR on December 02, 2009, 03:14:18 PM
You shouldn't have had to do any registry hacking, that is what the avast Uninstall Utility does and forms the basis of a clean reinstall: find it here (http://www.avast.com/eng/avast-uninstall-utility.html) and save it to your HDD.
####
Any issue with the Temp folder (and %Temp%) may only be if avast uses that whilst installing/updating, but that shouldn't effect any registry setting.

The same is true of the system restore as avast has no requirement to use that, other than if system restore backs-up any changes avast file in a system folder, that however, shouldn't have any impact on the workings of system restore. System Restore is far from infallible.

So there appears to have been something else in the mix during the update and this could have cause the failure.
Title: Re: The Program Update
Post by: bobo1 on December 03, 2009, 12:38:07 AM
Thanks david for your help. Computer now stable & working fine
Title: Re: The Program Update
Post by: DavidR on December 03, 2009, 12:42:21 AM
You're welcome.