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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: rainman on June 20, 2003, 08:10:01 AM

Title: scan anomaly
Post by: rainman on June 20, 2003, 08:10:01 AM

 
 After scanning a previously downloaded file
(located on desktop)
I received an error message:-
"scan was completed with error.
Error> The system cannot find the path specified."
Anybody have any experience of this?
any feedback appreciated.
0900 and another fine day guaranteed 8)                        
 

Title: Re:scan anomaly
Post by: Vlk on June 20, 2003, 08:24:31 AM

Doesn't the file name (and/or path) contain some "rubbish" characters (I mean: national alphabet characters). Like Cyrillic, Hebrew, Arabic, Chinese, Japanese etc. - you got the point....

Vlk

Title: Re:scan anomaly
Post by: rainman on June 20, 2003, 08:41:46 PM

Quote from: Vlk on June 20, 2003, 08:24:31 AM

Doesn't the file name (and/or path) contain some "rubbish" characters (I mean: national alphabet characters). Like Cyrillic, Hebrew, Arabic, Chinese, Japanese etc. - you got the point....

Vlk

I dont think so vlk, unless you would call DONALD DUCK'S PLAYGROUND.ZIP
C:\windows\desktop
a rubbish character, I dont think Donald would appreciate that, dont you think? ;)
Anyhow thanks for responding, any other thoughts?
It's hot & humid, the only dribbles of water are from my forehead ;D

Title: Re:scan anomaly
Post by: Vlk on June 21, 2003, 04:33:27 PM

rainman,

do you think Donald would let you send me the file? Or -- does it happen with just about any file on your desktop, or just this special Donald file?

And what operating system are we talking about?

Thanks
Vlk

Title: Re:scan anomaly
Post by: rainman on June 22, 2003, 06:07:25 AM

Quote from: Vlk on June 21, 2003, 04:33:27 PM

rainman,

do you think Donald would let you send me the file? Or -- does it happen with just about any file on your desktop, or just this special Donald file?

And what operating system are we talking about?

Thanks
Vlk

Thanks for responding vlk.
This prob only happens with "DONALD ZIP.
Microsoft Windows 98 4.10.2222 A
IE 5 5.50.4807.2300
120MB RAM
700MHZ
File on its way via email.
Thank you.
I thought I saw a cloud today, but it was only aircraft vapour. 8)

Title: Re:scan anomaly
Post by: Vlk on June 23, 2003, 12:14:28 PM

It turned out that the problem was caused by the apostroph character in the name. The avast context-menu scanner internally (incorrectly) uses it as a separator character - which in this case really fails.

We'll fix this in the next update.
Meanwhile, all you have to do to scan the file is either remove the apostrophe from the file name, or do a scan of the whole folder that contains the file (that should work).

Thanks
Vlk

Title: Re:scan anomaly
Post by: rainman on June 23, 2003, 08:21:51 PM

Quote from: Vlk on June 23, 2003, 12:14:28 PM

It turned out that the problem was caused by the apostroph character in the name. The avast context-menu scanner internally (incorrectly) uses it as a separator character - which in this case really fails.

We'll fix this in the next update.
Meanwhile, all you have to do to scan the file is either remove the apostrophe from the file name, or do a scan of the whole folder that contains the file (that should work).

Thanks
Vlk

Very interesting outcome to my little problem vlk, eliminated another minor hiccup in otherwise a great programme.
Keep up the fine work you guys are doing.
Thanks.
Another fine, hot day nearly ended 8)