Avast WEBforum
Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: brucejw on June 20, 2003, 07:22:16 PM
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Avast 4 doesn't scan any of my emails - it used to work until about a month ago after a web update.
The plug-in is enabled in outlook and Avast 4 service controller says the outlook scanner is waiting for a subsystem to start
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I thought I would give this thread a bump.
I have exactly the same problem. I've reinstalled Avast but still no luck. Anyone got any ideas?
Thanks
Paul
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Paul, if you're using Outlook XP, try the following: go to the Help menu in Outlook, select About, and in the About box, click the Disabled Items button. What's in the list - isn't there the avast plugin module (ashOutXt.dll)???
If so, mere removing of this entry from the Disabled Items list should resolve the problem.
Vlk
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Oh I see, you probably really are using Outlook XP, given this thread's title ;D
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Many thanks. You've cracked it! :)
Thank you
Paul
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Damn, I'm good ;D (just kidding).
But this feature of Outlook XP really sux - I mean, sometimes, for no particular reason (mostly after it crashes - but that's not so rare, hehe :)), Outlook decides to 'ban' certain plug-ins and adds them to this Disabled Items list. Pretty weird... :-\
Vlk
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Damn, I'm good ;D (just kidding).
But this feature of Outlook XP really sux - I mean, sometimes, for no particular reason (mostly after it crashes - but that's not so rare, hehe :)), Outlook decides to 'ban' certain plug-ins and adds them to this Disabled Items list. Pretty weird... :-\
Vlk
Many thanks too - so easy to solve - just have to know where :)
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I checked an email I stashed last week - turns out it was the bugbear-b.