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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: thebouncer on December 24, 2009, 05:31:16 PM

Title: Avast appears to be causing BSOD
Post by: thebouncer on December 24, 2009, 05:31:16 PM

My computer recently started crashing, with the following error
Error code 1000000a, parameter1 9dcf7fc0, parameter2 00000002, parameter3 00000000, parameter4 8050ef1c.

Upon checking the minidump file with windbg it says that aswMon2.SYS ( aswMon2+83c )is the cause of the problem which is an Avast file.

Anyone have any ideas on how to resolve this ?   Build 4.8.1368

Title: Re: Avast appears to be causing BSOD
Post by: igor on December 25, 2009, 01:28:16 PM

Please upload the minidump to ftp://ftp.avast.com/incoming
Thanks.

Title: Re: Avast appears to be causing BSOD
Post by: spoonboy90 on December 25, 2009, 11:39:54 PM

Seems Avast is also causing a BSOD on my machines too...

Clicked the green popup today (25th Dec) on my Windows 7 RC desktop machine and when it restarted I got a BSOD with just the RC windows build notice in the corner (Ctr, Alt, Del didnt work) after hard restart and starting in safemode, I stopped Avast from loading next time the machine started using msconfig and the machine starts fine.

Also noticed the same problem on my Media Machine running Windows 7 Home Premium, turned that on this morning and this evening only just realised its been sitting with a BSOD all day, this time it gives , same safemode, msconfig to remove avast from startup and it restarts no problems. But can't remember if/when i did the latest Avast program update on this machine.

So far my netbook running Windows 7 Home Premium and Avast seem to be unaffected.