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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: pebbles on June 15, 2004, 11:04:52 PM

Title: Avast freezes my outlook
Post by: pebbles on June 15, 2004, 11:04:52 PM
Had to update some settings from my ISP which had nothing to do with my email or avast.  Now when I open outlook it freezes.  I stop and turn off avast and get open it no problem.  I've uninstalled and redownloaded it still freezes....any ideas? thanks

OK it says when I open the on access scanner that the provider is waiting for a subsystem to start.  What does that mean?
Title: Re:Avast freezes my outlook
Post by: Lisandro on June 16, 2004, 01:04:31 AM
Had to update some settings from my ISP which had nothing to do with my email or avast.  Now when I open outlook it freezes.  I stop and turn off avast and get open it no problem.  I've uninstalled and redownloaded it still freezes....any ideas? thanks

OK it says when I open the on access scanner that the provider is waiting for a subsystem to start.  What does that mean?

If you go to Help menu of Outlook, choose About, are avast listed into the disabled plugins?
Title: Re:Avast freezes my outlook
Post by: igor on June 16, 2004, 09:45:29 AM
Do you use Outlook or Outlook Express? What provider says it's waiting for the subsystem to start? (If you use Outlook Express, protected by the Internet Mail provider, and the Outlook/Exchange provider says it's waiting for a subsystem to start, it's perfectly normal - it simply means you don't have the (full) Outlook running.