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Consumer Products => Avast Free Antivirus / Premium Security (legacy Pro Antivirus, Internet Security, Premier) => Topic started by: playwin2 on December 26, 2009, 08:28:15 AM

Title: [Solved] Error in System event log
Post by: playwin2 on December 26, 2009, 08:28:15 AM
Hello,

I saw these errors in my system event log under Antivirus section, this morning when cleaning up the logs,
could anybody please explain these to me.... is anything wrong....

note: I've already deleted the picture file in question.

Code: [Select]
Event Type: Error
Event Source: avast!
Event Category: Client
Event ID: 90
Date: 24-Dec-2009
Time: 8:11:30 PM
User: N/A
Computer: <COMPUTER_NAME>
Description:
AAVM - scanning error: x_AavmCheckFileDirectEx: avfilesScanReal of C:\Documents and Settings\<USER>\My Documents\My Pictures\kml.JPG failed, 00000005.  

Event Type: Warning
Event Source: avast!
Event Category: Client
Event ID: 90
Date: 24-Dec-2009
Time: 8:11:30 PM
User: N/A
Computer: <COMPUTER_NAME>
Description:
AAVM - scanning warning: x_AavmCheckFileDirectEx [UNI]: C:\Documents and Settings\<USER>\My Documents\My Pictures\kml.JPG (C:\Documents and Settings\<USER>\My Documents\My Pictures\kml.JPG) returning error, 00000005.

thanks for any clue...
Title: Re: Error in System event log
Post by: ra3y on December 29, 2009, 05:52:17 AM
CHANGE WINDOWS AND REINSTALL AVAST  :'(
Title: Re: Error in System event log
Post by: DavidR on December 29, 2009, 04:24:17 PM
Ignore the last post completely.

The error 00000005 = Access is denied. For whatever reason access is denied (there are legit reasons), a reinstall of avast wouldn't make a blind bit of difference to the access denied error. Not to mention having already deleted the file manually a reinstall would be a total waste of time.

Personally I keep my nose out of the logs (including the windows event logs) as for the most part the content is verbose and not to helpful to a user, more so for a developer. Only if I experience a problem with avast or hard errors are displayed to the screen do I look in the logs.
 
So are you getting any errors displayed to the screen or other avast problems ?
 
If not I wouldn't worry about this.
Title: Re: Error in System event log
Post by: playwin2 on December 29, 2009, 04:55:08 PM
Ah! access denied!, .... actually I thought so too.... but it's better to get sure. ( I actually did some google and found it's pretty common error msg, and another one "function setifaceupdatepackages() failed"), but now I'm sure ;D

no no screen popups(errors), and all seems running cool ;D
so I think I can safely ignore those msgs.....  :D

thank you very much davidR, and let me wish you a very happy new year!
Title: Re: [Solved] Error in System event log
Post by: DavidR on December 29, 2009, 06:27:04 PM
You're welcome.

A Happy and Prosperous New Year to you too.